Manyah P. Seisay
The Bronx,NY
Summary
Results-driven Assistant General Manager with progressive leadership experience at Equinox across multiple flagship locations. Demonstrated success in operational management, member retention strategies, team development, and delivering a luxury member experience. GM-ready leader aligned with Equinox's high-performance culture, business acumen, and commitment to excellence. Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Equinox
New York, USA
09.2023 - Current
- Serve as senior leader overseeing daily club operations, member experience, safety, cleanliness, and service standards
- Partner with General Manager to drive revenue, manage expenses, and support P&L performance
- Lead, coach, and develop managers and front-line teams to uphold Equinox brand standards
- Execute retention initiatives, operational walkthroughs, and service recovery strategies
- Collaborate cross-functionally with Sales, Personal Training, Spa, Maintenance, and Front Desk teams
- Club Assignments: Bond Street Equinox (Sept 2023 - Dec 2023), Sports Club Equinox (Jan 2024 - Feb 2025), West 76th Street Equinox (Feb 2025 - Present)
Freelance Content Marketing Manager
Talks and Thoughts
Queens, USA
06.2015 - Current
- Built and engaged a social media audience of over 30,000 followers.
- Managed influencer partnerships and media collaborations.
- Developed content strategies to enhance brand visibility and audience engagement.
- Created blog posts, articles, and social media content aligned with brand voice.
Executive Assistant to the Program VP
CAMBA
Brooklyn, USA
05.2018 - 09.2023
- Provided executive-level administrative and communications support to Vice President and leadership team
- Developed marketing, promotional, and educational materials supporting multiple programs
- Coordinated community engagement events, workshops, and program initiatives
- Managed confidential communications and cross-agency partnerships
Client Service Specialist
Goodwill NY/NJ
Queens, USA
05.2016 - 05.2018
- Supported clients through vocational training and employment readiness programs.
- Partnered with community organizations for job placement initiatives.
- Maintained client data accuracy in internal systems by monitoring account information and updating records as needed for Medicaid and Medicare billing.
- Educated clients on available employment opportunities and job readiness programs.
Education
Bachelor of Arts - English (Creative Writing)
City University of New York
Skills
- Leadership and staff development
- Operational efficiency
- Member retention
- Revenue and budget management
- Customer experience
- Performance coaching
- Verbal and written communication
- DEI and team culture
Timeline
Assistant General Manager
Equinox
09.2023 - Current
Executive Assistant to the Program VP
CAMBA
05.2018 - 09.2023
Client Service Specialist
Goodwill NY/NJ
05.2016 - 05.2018
Freelance Content Marketing Manager
Talks and Thoughts
06.2015 - Current
Bachelor of Arts - English (Creative Writing)
City University of New York