Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Mar Clarke

Phoenixville,PA

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Merchandise Associate

HomeGoods
Collegeville, PA
11.2023 - Current
  • Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
  • Assisted customers in locating desired items and provided advice on product features.
  • Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
  • Executed markdowns according to established procedures while maintaining appropriate margins.
  • Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
  • Provided training and guidance for new employees in merchandising practices.
  • Developed creative display ideas that highlighted featured products in a visually appealing manner.
  • Adhered strictly to safety regulations when handling hazardous materials such as cleaning supplies or chemicals.
  • Participated in physical inventories by counting merchandise stored in backroom areas.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Greeted store customers, offered assistance and thanked each for patronage.
  • Printed labels and tags for for-sale merchandise.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Assisted in gathering and moving materials and equipment for assigned displays.

Merchandise Coordinator

HomeGoods
Collegeville, PA
08.2024 - 09.2024
  • Developed and implemented strategies for optimizing product display, placement and availability in store.
  • Maintained product inventory and tracked stock levels to ensure accurate record keeping.
  • Created visual merchandising plans to maximize sales of products within designated areas of the store.
  • Managed seasonal changes in merchandise assortment by coordinating with vendors regarding new product launches.
  • Provided training and guidance on proper merchandising techniques to staff members on an ongoing basis.
  • Coordinated with other departments for successful execution of promotional activities related to merchandise launch events.
  • Communicated and coordinated planogram execution with store management.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Updated seasonal displays for windows and mannequins to highlight current product lines.
  • Checked products for quality and accurate pricing.
  • Trained new employees on customer service and quality assurance standards.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Displayed appropriate signage for products and sales promotions.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Printed labels and tags for for-sale merchandise.
  • Designed sales floor according to newest and most-sold products.
  • Executed multiple projects simultaneously, coordinating and prioritizing tasks.
  • Used historical and current business data to determine key buying trends and items.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Planned commercial displays to entice and appeal to customers.

Assistant Manager

Rocky's Hair Salon
Phoenixville, PA
05.2021 - 09.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Served as a liaison between staff members and senior management personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Education

Phoenixville Area High School
Phoenixville, PA
06-2024

Bachelor of Science - Graphic Design

Drexel University
Philadelphia, PA

Skills

  • Cash Management
  • Store Organization
  • Visual Merchandising
  • Retail experience
  • Sales abilities
  • Customer Service
  • Complex Problem-Solving
  • Verbal and written communication
  • Schedule Management
  • Organization
  • Positive and professional

Timeline

Merchandise Coordinator

HomeGoods
08.2024 - 09.2024

Merchandise Associate

HomeGoods
11.2023 - Current

Assistant Manager

Rocky's Hair Salon
05.2021 - 09.2023

Phoenixville Area High School

Bachelor of Science - Graphic Design

Drexel University
Mar Clarke