Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Mara Quale

Cheektowaga

Summary

Meticulous professional with a background in pharmacy and customer service. Recognized for effective communication and attention to detail in medication dispensing. Prepared to support operational efficiency and patient care in a dynamic environment.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Buffalo Pharmacies Institutional
Erie county
06.2024 - Current
  • Dispensed medications accurately according to prescriptions and established protocols.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Managed filing of prescriptions, both electronically and manually.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.

Cashier

Tile Pharmacy
Cheektowaga
11.2023 - 09.2024
  • Managed cash register and maintained accurate cash drawer balance.
  • Assisted customers with product inquiries and medication needs.
  • Organized inventory displays to enhance product visibility and accessibility.
  • Maintained cleanliness and organization of checkout area and pharmacy counter.
  • Helped customers find specific products, answered questions, and offered product advice.

Sales Associate

Marshalls Department Store
Cheektowaga
09.2020 - 09.2023
  • Assisted customers in locating merchandise and navigating store layout.
  • Operated cash register, processed transactions, and handled returns efficiently.
  • Stocked shelves and ensured product displays were visually appealing and accessible.
  • Provided product knowledge to customers, enhancing their shopping experience.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Education

Bachelor of Science - Criminal Justice

SUNY Buffalo State
Buffalo, NY
05-2025

High School Diploma -

Maryvale High School
Cheektowaga, NY
06-2021

Skills

  • Customer service
  • Attention to detail
  • Communication skills
  • Time management
  • Conflict resolution
  • Criminal justice research
  • Effective communication
  • Data analysis
  • Multitasking capacity
  • Team collaboration
  • Problem-solving abilities
  • Active listening
  • Emotional intelligence

Accomplishments

  • Honors at Buffalo State University

Affiliations

  • Buffalo State Pom Dance Team

Timeline

Pharmacy Technician

Buffalo Pharmacies Institutional
06.2024 - Current

Cashier

Tile Pharmacy
11.2023 - 09.2024

Sales Associate

Marshalls Department Store
09.2020 - 09.2023

Bachelor of Science - Criminal Justice

SUNY Buffalo State

High School Diploma -

Maryvale High School