Martin Ocanto
Fort Lauderdale,FL
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
20
20
years of professional experience
Work History
Manager of Operations
Dani Trade LLC
Plantation, FLORIDA
11.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
Asistente De Contruccion
Certified contractors CCA of America, INC.
Coral Springs, FLORIDA
11.2021 - 11.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Administrador
Distribuidora y Comercializadora D&M
Bocono, Trujillo-Venezuela
08.2015 - 11.2021
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
Coordinador De Administración Y Recursos Humanos
Hotel Tiguani
Bocono , Trujillo-Venezuela
08.2008 - 07.2015
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Analyzed data to identify trends in customer behavior and preferences.
- Developed strategies to improve operational procedures and reduce costs.
Jefe De Recursos Humanos
Hotel Hilton
Barquisimeto, Lara, Venezuela
02.2005 - 06.2007
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
Education
Bachelor of Science - Business Administration
Universidad Simón Rodríguez
Barquisimeto-Venezuela 08-2007
Bachelor of Science - Business Administration
IUTIRLA
Barquisimeto Venezuela 08-2005
Skills
- Logistics Management
- Business Planning
- Marketing
- Contract Management
- Workflow Optimization
- Performance monitoring
Languages
Spanish
Native/ Bilingual
Timeline
Manager of Operations
Dani Trade LLC
11.2022 - Current
Asistente De Contruccion
Certified contractors CCA of America, INC.
11.2021 - 11.2022
Administrador
Distribuidora y Comercializadora D&M
08.2015 - 11.2021
Coordinador De Administración Y Recursos Humanos
Hotel Tiguani
08.2008 - 07.2015
Jefe De Recursos Humanos
Hotel Hilton
02.2005 - 06.2007
Bachelor of Science - Business Administration
Universidad Simón Rodríguez
Bachelor of Science - Business Administration
IUTIRLA
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