Maranda Bayliss
Columbia,NC
Summary
Hardworking employee enthusiastic about learning the mail industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Victra Wireless
09.2017 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
General Manager
Hot Topic
04.2014 - 08.2017
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
No Degree - Funeral Service And Mortuary Science
Fayetteville Technical Community College
Fayetteville, NCHigh School Diploma -
Manteo High School
Manteo, NC06.2011
Skills
- Report Preparation
- Sales Tracking
- Account Management
- Client Relationship Management
- Sales Reporting
- Community Networking
- Strategic Planning
- Time Management
- Client retention
- Objection handling
Accomplishments
I am consistently in the top 50 employees in the company and have won multiple awards for generating revenue and growth year over year.
Timeline
Sales Consultant
Victra Wireless
09.2017 - Current
General Manager
Hot Topic
04.2014 - 08.2017
No Degree - Funeral Service And Mortuary Science
Fayetteville Technical Community College
High School Diploma -
Manteo High School
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