Maranda Cornejo
Buena Park,CA
Summary
Dynamic and patient-focused Medical Assistant with a proven track record at Zand Medical Partners, adept in medical office administration and providing top-notch patient care. Excelled in a fast-paced environment, enhancing operational efficiency and patient satisfaction. Conversant and skilled in medical terminology in Spanish and maintaining composure under pressure. Demonstrated leadership as a Team Leader at Chick-fil-A, ensuring quality and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Zand Medical Partners
Orange, CA
09.2024 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phone calls, responded to inquiries, scheduled appointments, and managed calendars.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Responded to patient callbacks and phone-in prescription refill requests.
- Coordinated with the billing department to ensure correct insurance information is applied to claims.
- Managed multiple tasks and priorities in a high-volume, fast-paced environment.
- Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.
Externship
Optum
Anaheim, CALIFORNIA
04.2024 - 06.2024
- Documented information about patient care, vitals and condition markers in computer system.
- Assisted in preparing examination rooms for incoming patients.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Demonstrated excellent customer service skills when interacting with patients, families and healthcare professionals.
Team Lead
Crocs
Orange, CA
07.2023 - 02.2024
- Identified opportunities for process improvements in order to maximize efficiency in the store's operations.
- Conducted regular inventory checks and maintained accurate records of stock levels.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Monitored sales performance, identified areas of improvement, and implemented strategies to increase revenue.
- Trained new hires on retail processes, customer service techniques, and safety protocols.
Team Leader
Chick-fil-A
Buena Park, CA
03.2021 - 07.2023
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Monitored cash registers during peak hours to ensure accuracy of transactions.
- Communicated effectively with management regarding operations issues or concerns.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Counted and balanced cash drawer at the beginning and end of shift.
- Performed daily deposits in accordance with bank policies and procedures.
Education
Associate of Science -
Cypress College
Cypress, CA05-2026
Certification -
American Career College
CA10-2024
High School Diploma -
Buena Park High School
Buena Park06-2022
Skills
- Medical office administration
- Patient-focused care
- Check-in coordination
- Prescription refills
- Insurance claims
- Medical terminology in Spanish
- Calm and level-headed under duress
- Vital signs and examinations
Languages
Spanish
Native/ Bilingual
Certification
- BLS Life Support
- Medical Assistant Certificate
Timeline
Medical Assistant
Zand Medical Partners
09.2024 - Current
Externship
Optum
04.2024 - 06.2024
Team Lead
Crocs
07.2023 - 02.2024
Team Leader
Chick-fil-A
03.2021 - 07.2023
Associate of Science -
Cypress College
Certification -
American Career College
High School Diploma -
Buena Park High School
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