Maranda Sallumy
Sterling Heights,MI
Summary
Detail-oriented professional with strong customer service skills and a proven ability to collaborate effectively with team members. Committed to enhancing customer experiences and maintaining organized inventory.
Overview
1
1
year of professional experience
Work History
Associate
Bath & Body Works
Shelby Township, MI
08.2024 - 09.2025
- Assisted customers in locating products to enhance shopping experience.
- Provided excellent customer service by responding courteously to inquiries.
- Assisted customers with product inquiries and provided recommendations.
- Handled customer complaints with empathy and effective solutions.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at shift end.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments from customers, ensuring accurate processing and record-keeping, and provided accurate change.
- Collaborated with team members to ensure smooth store operations.
- Collaborated with team members to restock items during peak hours.
- Participated in team meetings to discuss stocking strategies and improvements.
- Stocked merchandise by UPC codes and read labels to match.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Arranged product on shelves following merchandising guidelines.
- Organized inventory in backroom for efficient retrieval and storage.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Maintained cleanliness and organization of sales floor and stock areas.
- Ensured cleanliness of checkout areas and adherence to safety standards.
- Monitored inventory levels and reported discrepancies to management.
- Managed inventory by restocking shelves and organizing displays.
- Followed safety protocols while handling heavy merchandise and equipment.
- Trained new cashiers on register use and customer service protocols.
- Collected payments from customers, ensuring accurate processing and record-keeping. and provided accurate change.
Education
Associate of Science - Medical Assistant
Macomb Community College
Warren, MI06-2027
Skills
- Customer engagement
- Sales techniques
- Product knowledge
- Sales training
- Inventory management
- Team collaboration
- Problem resolution
- Conflict resolution
- Patient care
- Medical terminology
Timeline
Associate
Bath & Body Works
08.2024 - 09.2025
Associate of Science - Medical Assistant
Macomb Community College