Maranda Spears

Referral Coordinator -

Call and schedule patients from referral workque. Receive referrals, organize, distribute and complete all between Dansville and Geneseo offices. Document and mail referral letters to patients that are unreachable via phone, MyChart, etc.

Outpatient Access Representative -

Answering telephone, scheduling, canceling, rescheduling appointments for patients.

Order all office supplies, organize and distribute for Dansville and Geneseo. Work closely with Nursing staff and Providers for supplies requested.

Organize and all office / eRecord scanning with Unity OnBase.

Create all warning and dismissal letters for patients.

Create and maintain New OB patient list, for Providers and Noyes OB.

Create and maintain all Physician templates in EPIC.

Create, maintain and distribute all Physician On-Call Schedules, office/clinic schedules for Dansville and Geneseo, while working closely with all Providers, Senior Providers, including those in MFM and SPA to create and maintain monthly schedules. In process of learning Qgenda scheduling. Enter all BOX scheduling and distribute to URMC Accountant on monthly basis.

Work closely with Locum groups to organize and schedule interviews with incoming Locum staff / providers; including once hired schedule eRecord trainings, onboarding and scheduling for all Locum providers, including all of the above for incoming new Providers to the practice.

Schedule, organize agenda and run Department Meeting, along with meeting minutes.

Schedule and organize any Zoom meetings that the Providers may need help with.

Organize and submit all expense reports, mileage and reimbursements for Providers and staff.

Assist all Providers with CME schedules, all Licensing, Credentials, etc.

Perform Downtime procedures in office.

Contact person for all Maintenance, ISD/UIT, Housekeeping/Training needs for Dansville and Geneseo offices.

Answered multiple phone lines, incoming/outgoing.

All overhead paging, including Emergency pages.

Supervised staff of 4-6.

Organize and create all department schedules.

Provided excellent customer service to all patients, family members, fellow staff, board members, etc.

Organize and create daily On Call schedules that were distributed to all hospital departments, including Emergency Room for all On Call personnel.

Scanning medical documents.