Marangelee Bordoy

Senior Pharmacy Technician

Walgreens

11.2015 - 10.2024

Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
Promoted cost savings for patients by identifying available pharmaceutical manufacturer discount programs or suggesting alternative generic options when appropriate.
Assisted in maintaining adequate stock levels of medications through effective purchasing practices considering demand fluctuation or potential shortages.
Maintained a clean and organized pharmacy environment, ensuring compliance with state regulations and safety standards.
Counted, measured, and compounded medications following standard procedures..
Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Collected co-payments or full payments from customers.
Stocked, labeled, and inventoried medication to keep accurate records.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Managed opening and closing duties for pharmacy.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.