Maraya Webster
Queen Creek,AZ
Summary
Strong closing skills and has 6 years of experience of successfully applying strong customer service skills to exceed sales quotas, meet leasing ratios, generate traffic, qualify prospects, convert leads, and close sales. Goes above and beyond to lock in raving reviews and timely responses to resident requests and complaints. Excels by helping residents and prospects before, during, and after leasing an apartment. Valued team player who works collaboratively; professionally present the community in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Adeline
05.2022 - Current
- Strong closing skills and has 6 years of experience of successfully applying strong customer service skills to exceed sales quotas, meet leasing ratios, generate traffic, qualify prospects, convert leads, and close sales
- Goes above and beyond to lock in raving reviews and timely responses to resident requests and complaints
- Excels by helping residents and prospects before, during, and after leasing an apartment
- Valued team player who works collaboratively; professionally present the community in a fast-paced environment
- In 2022 achieved a closing ratio of 39% with over 3000 follow ups year to date all while successfully securing Associates degree.
Moderne Apartments
03.2022 - 05.2022
- Wrote and submitted work order requests to maintenance department; followed up on maintenance process with residents
- Respond to tenant inquires and requests in timely manner
- Prepare monthly reports for leasing activity
The Core Chandler Apartments
06.2020 - 03.2022
- Handled 50+ calls per week while serving in high-touch capacity with customers through all forms of communication and one-on-one tours
- Helped schedule carpet cleans, vendor turns and renewals
- Collected all documents and information necessary to qualify applicants then notify applicants of approval or denial
Sky View Ranch
04.2018 - 06.2020
- Touring and presenting the community with confidence
- Managing leasing/renewal process
- Showed prospective residents apartments and followed up via phone,email
- Entered and maintained accurate and detailed information about traffic activity and setup new leases ,renewals and tenant work orders in yardi/CRM program
- Completes final move outs
- Building strong working relationships with residents by providing excellent customer service
- Awards :
- Achieved star sales for my company achieving over 86 gross leases.
Education
Associates Degree - Business Management
Chandler Gilbert Community College
2022
Central Arizona Community College
2016
Skills
- LRO
- Bluemoon
- Excel
- Efficient multitasker
- Onesite
- Customer service oriented
- CRM Software
- Yardi
- DocuSign
- Fair Housing Regulations
- Relationship Building
- Event Planning
Timeline
Adeline
05.2022 - Current
Moderne Apartments
03.2022 - 05.2022
The Core Chandler Apartments
06.2020 - 03.2022
Sky View Ranch
04.2018 - 06.2020
Associates Degree - Business Management
Chandler Gilbert Community College
Central Arizona Community College
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