Sherrod Winkler
Atlanta,GA
Summary
Dynamic leasing professional with a proven track record at Range Water Conditioning, elevating occupancy rates from 19% to 87%. Expert in property management and customer service, leveraging CRM software to enhance tenant satisfaction and retention. Adept at marketing strategies, driving engagement through social media, and fostering strong resident relationships.
Overview
5
5
years of professional experience
Work History
RangeWater
Powder Springs , GA
04.2024 - Current
- Spearheaded the leasing efforts for a newly developed apartment community, significantly improving occupancy rates from 19% to 87% within one year.
- Played a pivotal role in the successful leasing of over 80 new residents, contributing to the rapid growth and success of the Heartwood community.
- Collaborated with marketing and property management teams to develop and execute strategies that increased visibility and attracted high-quality tenants.
- Managed day-to-day leasing activities, including scheduling tours, conducting property showings, and closing lease agreements.
- Developed strong relationships with prospective residents, providing excellent customer service and addressing inquiries to ensure a smooth leasing process.
- Assisted in creating and implementing resident retention strategies that helped improve overall tenant satisfaction.
- Conducted market research to stay competitive with local rental rates and adjust leasing strategies accordingly.
- Utilized a customer relationship management (CRM) system to track leads, prospects, and leasing status, improving conversion rates and follow-ups.
- Ensured compliance with all leasing procedures, company policies, and fair housing laws.
- Contributed to Heartwood Powder Springs achieving the prestigious Elite 1% Power Ranking from ORA J Turner Research in 2024, recognizing the property as a top performer in customer satisfaction and leasing success.
- Successfully garnered over 150 five-star Google reviews for the property, reflecting outstanding customer service and resident satisfaction.
- Managed the Heartwood Powder Springs Instagram page, showcasing highlights from community events and sharing new flyers created for prospective residents to boost engagement and interest.
Assistant Manager
Asset Living
07.2023 - 04.2024
- Rent collections, bank transactions and eviction filings while monitoring delinquency
- Effectively computing, classifying and recording numerical data to keep financial records complete, while assisting with the leasing and maintaining a high closing ratio
- Complete weekly leasing velocity report and leasing goal assignments
- Facilitating move in/move outs and Final Account Statements
- Implementing and maintaining effective renewal programs, worked to maintain high average renewal conversion
Sales Representative
Atlanta Wheels Inc.
01.2021 - 07.2023
- Handled inbound inquiries from various car shops regarding our wholesale wheels and tires
- Cold call outreach to shops across the US, encouraging them to establish an account with our company
- Maintained social media presence for local branch, capturing photos of the wheels and tires offered and sharing them on various social media outlets (Instagram and Facebook)
Service Advisor
BP Tire Pros
01.2020 - 01.2021
- Managed and operated oil changing station
- Focused on selling appropriate and needed services to customers
- Excelled at customer interaction and interpersonal skills
- Continued education in tire technology, such as balancing, oil changes, rotations, and full inspections
Education
Academic Diploma - Physical Fitness And Athleticism, Technology And Mechanical
South Gwinnett High School
Snellville, GA01.2017
Skills
- Property Management
- Yardi
- KNOCK
- Snappt
- Entrata
- Canva
- LRO
- Jostle
- Guarantors
- Rent Cafe
- Accounts Payable
- CRM software
- Saleforce
- Business Development
- Sales
- Leasing
- Marketing (Social Media)
- Customer Service
- Physical fitness and athleticism
- Technology and mechanical
- Servant leadership
References
Available upon request
Timeline
RangeWater
04.2024 - Current
Assistant Manager
Asset Living
07.2023 - 04.2024
Sales Representative
Atlanta Wheels Inc.
01.2021 - 07.2023
Service Advisor
BP Tire Pros
01.2020 - 01.2021
Academic Diploma - Physical Fitness And Athleticism, Technology And Mechanical
South Gwinnett High School
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