Aliyah Martinez
Pasco,WA
Overview
1
1
year of professional experience
Work History
Manager in Training (MIT)
Windsor Fashions
04.2024 - Current
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Organized and maintained visually appealing sales floor to uplift shopping experience.
- Enhanced client wardrobe and confidence by offering personalized styling advice based on current fashion trends.
- Managed inventory effectively, maintaining an organized stockroom.
- Adhered to loss prevention practices and reported incidents to bolster shortage control and protect company assets.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
Nanny
07.2023 - 04.2024
- Assisted with light housekeeping duties as well as running errands.
- Monitored baby's play activities to verify safety.
- Reassured baby when upset providing emotional support and stability.
- Communicated with parents regarding baby's progress and development, raising any issues.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated positively with guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Volunteer
Second Harvest
03.2021
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers
- Maintained a clean and neat operational facility to serve program needs
- Scooped, weighed and packed rice into boxes
Volunteer
Building A Dream MLK Day Event
01.2021
- Assisted with checking-in volunteers and handing out their credentials
- Succeeded in setup with unloading and organizing items for guests
- Greeted guests and provided them with brochures and hand sanitizers
Volunteer
Back To School Bash With HAPO
09.2020
- Assisted with the setup of tables/stations to maintain a neat and organized facility for guests
- Greeted visitors and transferred backpacks into their respective vehicles
- Supported engaging, fun, and smooth-running events by helping with organization
Volunteer
Concession Stand At Chiawana High School
04.2017
- Served drinks and snacks to patrons
- Handled cash and processed payments
- Maintained clean, organized workspace according to operational standards
- Consistently provided friendly service to promote better customer engagement
Education
Associates in Arts And Sciences -
Columbia Basin College
Pasco, WA12.2020
High School Diploma -
Chiawana High School
Pasco, WA06.2020
Skills
- Customer service
- Community service
- Cash Handling
- Quick learner
- Adaptable
- Detail oriented
- Reliable
- Responsible
- Accuracy
- Proficient in Microsoft Word, Powerpoint, Outlook, and Teams
- Ability to work independently and as a valued team member
Activities and Achievements
- Participated in a nonprofit national career and technical student led organization, FCCLA (Family, Career and Community Leaders of America), where my team and I competed in several competitions and successfully made it to nationals in Nashville, Tennessee, where we placed second and earned a silver medal
- Completed Running Start (Chiawana High School/Columbia Basin College)
- Received multiple HAAP (Hispanic Academic Achievers Program) awards
- Band (flute, 6 years)
Timeline
Manager in Training (MIT)
Windsor Fashions
04.2024 - Current
Nanny
07.2023 - 04.2024
Volunteer
Second Harvest
03.2021
Volunteer
Building A Dream MLK Day Event
01.2021
Volunteer
Back To School Bash With HAPO
09.2020
Volunteer
Concession Stand At Chiawana High School
04.2017
Associates in Arts And Sciences -
Columbia Basin College
High School Diploma -
Chiawana High School