Marc Ashcraft
Chicago,Illinois
Summary
Experienced project manager who is proficient in working in a fast paced environment while delivering successful project outcomes. Skilled in planning, organizing, and executing projects with a strong focus on timelines, budgets, and client satisfaction. Collaborates effectively within the organization to enhance service delivery, optimize resources, improve internal systems and training, and consistently deliver superior customer service.
Overview
8
8
years of professional experience
Work History
Project Manager, Advertising
FCB - Chicago (Pharmaceuticals)
2023.10 - Current
- Independently manage projects from initiation through completion
- Provide solutions-oriented project management with a strong ability to foresee and solve problems using a positive, professional approach and a high degree of emotional intelligence
- Proactively manage, provide guidance, and develop clear communications around project and business-related risks, including mitigation planning and crisis management
- Scope and manage multiple, concurrent projects and client engagements
- Collaborate with Account and Finance teams to develop annual scopes and contracts, estimates, and staffing plans for scoped work
- Ensure resources are secured for the project duration and work efficiently toward delivery
- Maintain and enforce high standards of communication and documentation, including internal status reports, timelines, scopes, change orders, burn reports, forecasting, and asset management
- Instill and enforce processes, workflows, and tools that support the profitable delivery of client work
- Partner with creative teams to effectively manage the evolution of creative work, ensuring quality at all points from concept through delivery
- Actively collaborate with the Resource Manager and Production to ensure connections and collaborations happen where needed to support innovative and award-winning ideas.
Project Manager, Client Services
MedPoint Digital Inc. - (Pharmaceuticals)
2020.09 - 2023.10
- Expertise in planning and execution of an increased volume of virtual meeting or specialty projects due to a complete understanding of the company's technologies, SOPs and best practices
- Managing client expectations and working to establish mutually attainable objectives
- Working within project timelines and budgets, and proactively managing potential issues
- Proactively working in partnership within the organization to improve service, enhance our internal systems and training, deliver quality service, and optimize resources
- Clear and consistent communication internally and externally to facilitate client satisfaction and project execution.
Game and Event Setup Crew, Lead Supervisor
Chicago Cubs
2016.05 - 2020.04
- Responsible for executing all event logistics at Wrigley Field including those affiliated with the regular season baseball games and non-game days
- Work collaboratively with clients and service team managers to provide premier customer service for games, concerts, and events
- Prepare and supervise audits, work orders, and paperwork for the setup of internal events.
Medical Education Office, Intern
Weiss Memorial Hospital
2016.05 - 2016.08
- Prepared twenty-five new residents paperwork for residency program
- Answered office phone calls and participated in administrative meetings
- Organized the Weiss Hospital Rooftop Garden charity event for the Chicago homeless.
Education
Bachelor's in Health Science -
University of Missouri
Skills
- Strong Written and Verbal Communication
- Project planning and development
- Customer Service
- Planning and Execution
- Time Management
- Results-Oriented
- Positive Attitude
- Project Scheduling
Timeline
Project Manager, Advertising
FCB - Chicago (Pharmaceuticals)
2023.10 - Current
Project Manager, Client Services
MedPoint Digital Inc. - (Pharmaceuticals)
2020.09 - 2023.10
Game and Event Setup Crew, Lead Supervisor
Chicago Cubs
2016.05 - 2020.04
Medical Education Office, Intern
Weiss Memorial Hospital
2016.05 - 2016.08
Bachelor's in Health Science -
University of Missouri
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