Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marc Bain

Ledgewood

Summary

Operations professional with comprehensive experience in retail management. Known for optimizing store efficiencies and improving customer satisfaction. Reliable team collaborator with focus on achieving operational goals and adapting to dynamic environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Manager of Operations

Sierra
01.2025 - Current
  • Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
  • Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
  • Managed daily store operations to ensure optimal customer service and employee productivity.

Assistant Manager of Operations

Old Navy
05.2023 - 12.2024
  • Enhanced employee management by developing schedules, tracking time, and administering payroll.
  • Recruited, hired and trained new employees, aimed at building a high-functioning team focused on stock management, visual merchandising, and general store operations.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.

Product Operations Specialist

Old Navy
06.2021 - 05.2023
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Led operational initiatives to solve ongoing strategic operations challenges.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.

Intern

Quiet Valley Living Historical Farm
08.2022 - 12.2022
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Provided project progress updates and proposed solutions to issues.
  • Researched interesting and relevant content to capture interest and improve site traffic.

Brand Associate

Old Navy
07.2017 - 06.2021
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales.
  • Completed floorsets, filled floor, and rang up customers.

Education

Bachelor of Arts -

East Stroudsburg University
East Stroudsburg, PA
05.2023

Skills

  • Leadership
  • Interpersonal Skills
  • Communication
  • Operational efficiency
  • Data Analytics
  • Business analysis
  • Adaptability
  • Customer relations

Certification

Business Writing Certification, East Stroudsburg University

Timeline

Assistant Store Manager of Operations

Sierra
01.2025 - Current

Assistant Manager of Operations

Old Navy
05.2023 - 12.2024

Intern

Quiet Valley Living Historical Farm
08.2022 - 12.2022

Product Operations Specialist

Old Navy
06.2021 - 05.2023

Brand Associate

Old Navy
07.2017 - 06.2021

Bachelor of Arts -

East Stroudsburg University

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Marc Bain