Marc DiGiacomo
Nashville,TN
Summary
Hard-working and trustworthy server prepared to contribute service-minded and dedicated attitude to dynamic food service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
2
2
years of professional experience
Work History
Server
Martin's Bar-B-Que Joint
Nashville, TN
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Counter Server/cashier/driver
Planet Pizza
Ridgefield, CT
05.2022 - Current
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Restocked counter supplies, condiments, napkins and silverware.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Took and processed over customer orders.
- Helped customers choose items based on menu options, dietary needs and preferences.
- Demonstrated knowledge and applied proper food handling standards.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Reconciled cash drawer and corrected any errors.
- Updated displays, cases and other customer-facing areas to promote and showcase new items.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Relayed information about menu selections and featured products.
- Used cash register to perform [Number] cash, credit and debit transactions per day.
Youth Music Director
Town Of Harrison, NY Camp Seaside
Harrison, NY
06.2023 - 08.2023
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Selected and arranged music for summer performances and special events.
- Directed groups at rehearsals to achieve desired effects such as tonal and harmonic balance dynamics, rhythm, and tempo.
- Handled requests for specific musical selections.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
Education
Experiential Learning - Studio Engineering
The Blackbird Academy
Nashville, TN03.2024
No Degree - Music Business
Belmont University
Nashville, TNSkills
- Shelf Stocking
- Sales Transaction Management
- Dining Room Cleanup
- Serve Customers
- High-Volume Environments
- Menu Knowledge
- Restaurant Operation
- Food Preparation
- Cash Handling
- Take-Out Orders
- Effective Communication
- Health Code Requirements
Timeline
Server
Martin's Bar-B-Que Joint
09.2023 - Current
Youth Music Director
Town Of Harrison, NY Camp Seaside
06.2023 - 08.2023
Counter Server/cashier/driver
Planet Pizza
05.2022 - Current
Experiential Learning - Studio Engineering
The Blackbird Academy
No Degree - Music Business
Belmont University
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