Marc Flor
Stevensville
Summary
Dynamic and detail-oriented Courier with FedEx, recognized for exceptional customer service and problem-solving skills. Successfully optimized delivery schedules, ensuring timely arrivals and fostering strong client relationships. Proven ability to work independently while maintaining meticulous logs and adhering to safety protocols, contributing to a reliable and efficient delivery operation.
Overview
37
37
years of professional experience
Work History
Courier
FedEx
03.1988 - Current
- Loaded and unloaded packages efficiently for timely deliveries.
- Navigated routes using GPS systems to optimize delivery schedules.
- Communicated effectively with clients to ensure satisfaction and address inquiries.
- Maintained accurate logs of deliveries and pickups to support tracking efforts.
- Adhered to safety protocols while operating vehicles in various weather conditions.
- Conducted vehicle inspections to ensure operational readiness before shifts.
- Adapted quickly to changing delivery schedules in fast-paced environments.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
Education
No Degree - Personnel And Labor Relations
University of Maryland
MDAssociate of Arts - Business Management
Montgomery College
Rockville, MDSkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
Timeline
Courier
FedEx
03.1988 - Current
No Degree - Personnel And Labor Relations
University of Maryland
Associate of Arts - Business Management
Montgomery College
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