Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marc Galindez

Sharon,MA

Summary

Dynamic sales and management professional with a proven track record at Superdry, excelling in customer service and cash handling. Enhanced customer loyalty through effective problem-solving and teamwork. Leveraged market research to drive product innovation. Skilled in mentoring staff and optimizing store operations, consistently achieving high performance and accuracy.

Overview

5
5
years of professional experience

Work History

Sales Associate

Savage X Fenty
05.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Brand Leader

Superdry
06.2023 - 02.2025
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Conducted thorough market research to identify consumer trends and preferences, informing product development and design decisions.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

Assistant Manager

Burlington Coat Factoy
11.2020 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Criminal Justice

North High School
Worcester, MA
05-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Stocking and receiving

Timeline

Sales Associate

Savage X Fenty
05.2025 - Current

Brand Leader

Superdry
06.2023 - 02.2025

Assistant Manager

Burlington Coat Factoy
11.2020 - 01.2023

Criminal Justice

North High School

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