Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Associate Banker
JPMorgan Chase
09.2021 - Current
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Opened, closed and updated accounts for customers.
Assisted customers with setting up or closing accounts, completing credit card applications and signing up for new services.
Provided advice on different bank products and financial options.
Provided maintenance to and submitted tickets for on-site ATMs
Worked closely with help desk team to identify and discover solutions for in-branch technical problems.
Assistant Store Manager
Fossil
07.2013 - 05.2019
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Trained staff associates on product knowledge, as well as company policies and procedures
Maintained sales goals to and above company standards