Summary
Overview
Work History
Education
Skills
Timeline
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Marc Higginbotham

Marc Higginbotham

Banker
Michigan City,IN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Associate Banker

JPMorgan Chase
09.2021 - Current
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Opened, closed and updated accounts for customers.
  • Assisted customers with setting up or closing accounts, completing credit card applications and signing up for new services.
  • Provided advice on different bank products and financial options.
  • Provided maintenance to and submitted tickets for on-site ATMs
  • Worked closely with help desk team to identify and discover solutions for in-branch technical problems.

Assistant Store Manager

Fossil
07.2013 - 05.2019
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Trained staff associates on product knowledge, as well as company policies and procedures
  • Maintained sales goals to and above company standards

Education

High School Diploma -

Michigan City High School
06.2008

Skills

  • Bank Sales
  • Managing Operations and Efficiency
  • Project Management
  • Technical Proficiency
  • Computational Tools
  • Information Protection
  • Information Review
  • Network Security Systems
  • Security Improvements

Timeline

Associate Banker

JPMorgan Chase
09.2021 - Current

Assistant Store Manager

Fossil
07.2013 - 05.2019

High School Diploma -

Michigan City High School
Marc HigginbothamBanker