Marc Hyman

. Owned the end-to-end commercial relationship with a designated large-format retailer to maximize portfolio sales, margin and category share

. Identified and secured growth opportunities including new SKU's, secondary placements, display space and promotional mechanics

. Led new-product launches, range decisions and slotting negotiations to increase shelf presence and shopper choice

. Drove in-store availability by minimizing out of stocks, improving forecast accuracy and optimizing replenishment rhythms

. Ensured planogram and merchandising compliance, correct facings/pricing and timely execution of POS/fixture and seasonal displays

. Coordinated cold merchandising activities (fridge/cooler maintenance and stocking) to protect product quality and impulse sales

• Led and developed a team of 5 route sales representatives, conducting regular coaching, performance reviews and goal setting to drive consistent execution and sales discipline
• Oversee daily route operations, scheduling and inventory controls to ensure timely deliveries, accurate orders and high customer service standards
• Partner with sales and account teams to pursue upsell opportunities, support contract negotiations and onboard new accounts to grow district revenue
• Implement and enforce safety and compliance programs (DOT/OSHA), conduct site/route audits and deliver training to minimize incidents and regulatory risk
• Launch process improvements and KPI reporting to increase productively nd improve customer retention

• Oversaw daily ground sortation, staging and loading to ensure accurate routing, scan compliance and timely linehaul/route departures to meet delivery windows
• Manage staffing and contractor coordination, adjust schedules for volume surges, authorize overtime and enforce performance/attendance
• Enforce safety, DOT and hazmat compliance across yard and facility operations, , run toolbox talks, maintain incident response and OSHA/DOT records
• Monitor and drive KPI's specific to ground (load completion, sort accuracy, labor cost per package, damage/shrink) and lead root cause corrective actions
• Lead peak season surge planning and coordinate escalations with regional ops, customer service and contractors

• Controlled Inventory management to assure product was available to meet all new and existing business opportunities
• Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
• Established relationships with key decision-makers at retail accounts, fostering loyalty and driving repeat business.**
• Achieved monthly sales targets consistently by pursuing new business.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Coached sales team members in effective selling strategies and closing techniques.

• Drove revenue growth by cultivating strong relationships with key accounts and identifying upsell opportunities.
• Delivered exceptional customer service through timely deliveries and effective communication, enhancing client satisfaction levels.
• Managed route logistics by optimizing delivery schedules and inventory controls to meet customer demands.
• Grew territory revenue year over year by expanding service agreements and cross selling chemical and linen programs
• Managed 100 accounts with a 96% retention rate through quarterly business reviews and proactive preventative maintenance mai

• Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.