AUSTIN HIGBEE
San Tan Valley,AZ
Summary
Established sales professional, ready to transition into a management role, with a proven track record of driving sales and building strong client relationships. Prepared to lead teams and support company objectives, emphasizing training and talent development. Known for motivating others and committed to enhancing leadership skills. Dedicated to ensuring team success and contributing to organizational achievements.
Overview
10
10
years of professional experience
Work History
Retail Account Representative
Swire Coca-Cola
04.2020 - Current
- Elevated customer satisfaction levels by delivering exceptional service and promptly resolving their concerns.
- Fostered stronger connections with key clients through consistent communication and proactive follow-up on unresolved matters.
- Achieved consistent positive year-to-date growth.
- Oversaw the successful grand opening of Fry's.
- Proactively monitored sales trends and offered valuable insights to facilitate accurate forecasting and optimize inventory planning.
- Conducted comprehensive training sessions for Merchandisers, ensuring adherence to company standards and Spring Mobile guidelines.
Merchandising Lead
Coca-Cola
01.2014 - 04.2020
- Developed strong rapport with both customers and the sales team.
- Provided training to new merchandisers.
- Demonstrated professionalism in customer interactions.
- Managed a team of over 18 merchandisers daily.
- Prepared stores for VIP visits.
- Consistently tailored team efforts to meet customer needs.
- Prepared work orders for merchandisers and ensured completion.
Skills
- Strategic Thinking
- Ability to exceed customer expectations
- Confident decision-making skills
- Robust teamwork/collaboration skills
- Proactive problem solver
- Proficiency in Microsoft Office Suite programs
- Coaching and Mentoring
- Leadership
Reference
Mike Lebario
Timeline
Retail Account Representative
Swire Coca-Cola
04.2020 - Current
Merchandising Lead
Coca-Cola
01.2014 - 04.2020