Marc Lemke
Pottstown,PA
Overview
30
30
years of professional experience
Work History
Assistant Branch Manager
Mariner Finance
Pottstown, PA
01.2026 - Current
- Built rapport with account holders by reaching out with recommendations and account updates, while providing excellent service.
- Improved my sales numbers and exceeded sales goals set by Mariner Finance each month of my employment.
- Reviewed credit applications for risk factors and credit worthiness.
- Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
- Complied with regulatory guidelines and requirements.
- Preformed tasks such as Red Flag Logs, Paid Ahead calls, Teller Journals, precessing, review and mailing of paid loan documents.
- Accurate cash handling and deposits.
- Marketing and collection calls.
Manager
Redner's Markets
Pottstown, PA
12.2022 - Current
- Maintained cleanliness, adhering to Health Department guidelines.
- Cash handling duties.
- Ensured proper closing/opening procedures.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Offered constructive feedback to team members, boosting overall job performance.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Sales Consultant
Thrifty Car Sales of Coopersburg
Coopersburg, PA
05.2021 - 12.2022
- Provided a welcoming environment and excellent service to our clients.
- Communicated product features, advantages, and benefits.
- Analyzed needs and interests, determining appropriate products.
- Scheduled appointments with prospective customers to discuss purchase options.
- Proficient in CRM software.
- Have a comprehensive knowledge of the inventory.
- Prequalified for loan options by gathering financials and collaborated with the Sales Manager to secure financing.
- Negotiated financial terms.
- Prepare vehicles for delivery upon sale.
- Request referrals and follow up with the client post sale to ensure that they are pleased with their purchase.
- Use of social media to market and promote the business.
General Manager
Big Woody's Bar & Grill
Allentown, PA
02.2021 - 05.2021
- Responsible for all aspects of day to day operations.
- Provided coaching and mentoring support for employees at all levels of the organization.
- Monitored store performance and identified opportunities for improvement.
- Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
- Prepared staff work schedules and assigned specific duties.
- Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
Manager
Nick's Fish House
Baltimore, MD
05.2019 - 04.2020
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations, exhibiting excellent multitasking capabilities.
- Scheduling for support staff.
- Identify needs of the restaurant and provide support where necessary.
- Cash handling
- Daily sales reports
- Follow all Health Department and OSHA guidelines.
Manager
Riverside Inn
Annapolis, MD
05.2016 - 05.2019
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations, exhibiting excellent multitasking capabilities.
- Maintained a relationship with vendors, placed product orders.
- Identified weak/ busy points in the restaurant and assisted where needed.
- Cash handling/ prepared daily deposits.
General Manager
Union Jack's Pub
Annapolis, MD
06.2012 - 05.2016
- Recruited team members to maintain adequate staffing levels for a venue with a capacity of 800 guests.
- Identified and trained employees to promote from within when possible.
- Responsible for all day to day operations, marketing, long term planning and goals.
- Signed musical acts to preform at the venue.
- Scheduled for front and back of house staff of 50 plus employees.
- Ordered all product for the restaurant/venue.
- Maintained and exceeded labor, liquor and food cost percentages.
- Built and maintained relationships with vendors and suppliers.
General Manager
Procare Ambulance Service
Towson, MD
05.2002 - 09.2009
- Responsible for all day to day operations, goals and marketing.
- Complied with all state regulatory and Insurance standards.
- Negotiated contracts with clients.
- Maintained vehicle safety and maintenance.
- Ordered all supplies.
- Reviewed all run sheets for accuracy and compliance prior to submission.
- Recruited team members to maintain adequate staffing levels.
- Provided coaching and mentoring support for employees at all levels of the organization.
- EMT-B
Associate Sales Agent
State Farm Insurance
Annapolis, MD
09.1996 - 05.2002
- Provided excellent customer service in a variety of ways in varying situations.
- Serviced the existing book of business and reviewed for areas of need where we could provide additional products.
- Filed claims
- Worked with the underwriting department.
- Worked with State Farm Bank in writing auto loans and refinances.
- Licensed in property, casualty, life and health in the state of MD.
- I was the lead in writing of long term care insurance.
Education
General Studies -
Anne Arundel Community College
Arnold, MDTimeline
Assistant Branch Manager
Mariner Finance
01.2026 - Current
Manager
Redner's Markets
12.2022 - Current
Sales Consultant
Thrifty Car Sales of Coopersburg
05.2021 - 12.2022
General Manager
Big Woody's Bar & Grill
02.2021 - 05.2021
Manager
Nick's Fish House
05.2019 - 04.2020
Manager
Riverside Inn
05.2016 - 05.2019
General Manager
Union Jack's Pub
06.2012 - 05.2016
General Manager
Procare Ambulance Service
05.2002 - 09.2009
Associate Sales Agent
State Farm Insurance
09.1996 - 05.2002
General Studies -
Anne Arundel Community College