Marc Manlove
Chief Information Officer
Virginia Beach,VA
Summary
25+ years of IT experience seeking a leadership role where technical expertise and strategic vision drive business growth, operational efficiency, and innovation.
Overview
22
22
years of professional experience
Work History
CIO
Priority Title & Escrow
10.2019 - Current
- Designed & deployed a scalable Azure-based cloud solution, increasing system availability to 99.5% for 300+ users
- Implemented Azure AD for device and user management, reducing manual IT admin workload
- Led a team of 5 IT specialists, optimizing infrastructure performance and improving system efficiency
- Developed IT strategy supporting 350% business growth, scaling cloud systems & automation
- Negotiated quarterly vendor contracts, optimizing IT budget & maximizing ROI
- Integrated workflow automation, improving efficiency by 20% & reducing IT support requests by 50%
- Evaluated emerging technologies to identify potential benefits for the organization and make recommendations for strategic investments.
- Enhanced communication, collaboration, and decision-making processes by introducing modern business intelligence tools.
NetApp Storage Management Consultant
SBS
04.2017 - 10.2019
- Led OnCommand Insight project rollout, customizing implementation for customer needs
- Integrating storage mgmt. best practices into Customer’s Operation Framework
- Forecasted storage needs & integrated storage management best practices
- Produced enterprise storage reports for inventory, performance, and capacity planning purposes
- Developed strong relationships with key stakeholders at all organizational levels, fostering collaboration across departments.
- Optimized resource allocation by identifying inefficiencies and implementing cost-saving measures.
- Serve as an assigned advisor who actively understands Customer’s Environment and product support needs to relay potential opportunities to Sales Team
Storage Infrastructure Engineer
Prosoft
03.2015 - 03.2017
- Managed 300+TB NetApp storage & ensured disaster recovery compliance
- Developed enterprise storage infrastructure upgrades, optimizations & expansions
- Created technical documentation for architectural designs & processes
NMCI Storage Infrastructure Ops Manager
HP
04.2014 - 03.2015
- Managed 15 IT specialists overseeing 7+ PB of enterprise storage
- Ensure Enterprise Business Continuity and Disaster Recovery plans of Storage Infrastructure to meet SLA Guidelines
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Oversee and delegate the implementation of Enterprise Storage Infrastructure projects which include but not limited to Technical Hardware refresh, performance tuning/optimization, storage solution upgrades, and build outs.
- Work with vendors to research and determine future needs of the Enterprise Storage Architecture within NMCI to meet or exceed Customer requirements while maintaining beneficial financial cost benefit
NMCI Storage Infrastructure Engineer
HP
05.2006 - 04.2014
- Architected enterprise storage solutions using the SCRUM process
- Conducted security risk assessments & DIACAP accreditation
- Developed detailed technical documentation & implementation guides
- Developed technical documentation for infrastructure design, implementation, and troubleshooting procedures.
- Developed proposals for clients outlining project scope and timeline.
- Evaluated emerging technologies to recommend strategic investments in infrastructure upgrades and enhancements.
- Facilitated installation processes to deliver project requirements on time.
Enterprise Storage Operations Lead
EDS
03.2003 - 05.2006
- Directed engineering and operations for enterprise storage infrastructure, managing 7+ PB of raw storage, 5800+ Fibre Channel switch ports, and 800+ host HBAs.
- Administered and configured 50+ EMC Symmetrix DMX storage arrays and 35+ EMC Celerra NAS with 300+ datamovers.
- Oversaw Brocade 12000/24000/48000 fabric, managing 70+ directors and 3500+ active switch ports.
- Managed enterprise-wide storage monitoring and alerting via 4 EMC Control Center v5.2 SP5 infrastructures.
- Maintained 50+ NetApp FAS3050/6030 filers, leveraging SnapManager for Exchange to optimize performance.
- Led Problem Management Team, analyzing and resolving critical NAS/SAN issues, implementing changes to enhance performance and prevent recurring failures.
- Served as the 5th-tier escalation point for major operational outages, ensuring rapid resolution and minimal downtime.
- Managed and mentored a team of 8 engineers, delegating key enterprise storage infrastructure projects and technical initiatives.
- Developed process and procedure documentation for the NMCI Global Knowledgebase, streamlining troubleshooting and issue resolution across the enterprise.
- Conducted QA/QC on engineering redesigns, submitting addendums to mitigate known storage issues and ensure up-to-date technical documentation.
- Provided mentorship and peer training for Tier 3 Operations and Technical Team storage engineers.
Education
B.S. - Geography
Old Dominion University
MCSE Windows NT 4.0 - undefined
Rader Technical Education Center
Skills
- Leadership & Team Management
- Business & IT Alignment
- Budgeting & Cost Optimization
- Vendor & Contract Management
- Enterprise Cloud & On-Prem Solution Design
- IT Security & Cybersecurity
- IT governance
- AI & Machine Learning Strategy
- Disaster Recovery & Business Continuity
- Microsoft Azure & Entra ID
- Office 365
- Enterprise Storage Solutions
- Problem-solving
- Cybersecurity Frameworks
Accomplishments
- Cloud Transformation: Led cloud migration, supporting 350% user growth while reducing downtime & costs.
- Automation Success: Improved operational efficiency by 20% & reduced IT support requests by 40%.
- Cost Optimization: Negotiated quarterly vendor contracts, closing cost gaps & improving IT budget ROI.
- Featured Case Study for Loadbalancer.org https://pdfs.loadbalancer.org/case-studies/priority-title-and-escrow-professional-services-case-study-loadbalancer.pdf
Clearance
Secret, SSBI (Inactive)
Timeline
CIO
Priority Title & Escrow
10.2019 - Current
NetApp Storage Management Consultant
SBS
04.2017 - 10.2019
Storage Infrastructure Engineer
Prosoft
03.2015 - 03.2017
NMCI Storage Infrastructure Ops Manager
HP
04.2014 - 03.2015
NMCI Storage Infrastructure Engineer
HP
05.2006 - 04.2014
Enterprise Storage Operations Lead
EDS
03.2003 - 05.2006
MCSE Windows NT 4.0 - undefined
Rader Technical Education Center
B.S. - Geography
Old Dominion University
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