Dynamic operations leader with a proven track record in restaurant management. Expertise in team training and customer engagement, driving operational excellence and brand growth.
Overview
4
4
years of post-secondary education
23
23
years of professional experience
Work History
Area Leader of Restaurants
Raising Canes
Indianapolis, Indiana
04.2022 - 08.2026
Managed daily operations to ensure smooth restaurant workflow.
Trained and coached team members on service standards and procedures.
Implemented inventory management practices to optimize stock levels.
Market Manager
Portillos Restaurants Group
Indianapolis, IN
03.2017 - 04.2022
Analyzed market trends to identify opportunities for product growth and innovation.
Developed marketing strategies to enhance brand awareness and drive customer engagement.
Coordinated promotional events to attract new customers and retain existing ones.
Opened 5 locations with Portillos
District Manager
Qdoba
Indianapolis, IN
08.2003 - 03.2017
Managed daily operations across multiple restaurant locations.
Trained and developed staff to improve service quality.
Ensured compliance with health and safety regulations.
Education
Bachelor of Arts - Radio And Television Broadcasting
Ball State University
Muncie, IN
08.1992 - 05.1996
Skills
Restaurant management
Inventory optimization
Team training
Coaching and development
Servant leadership
Customer service
Timeline
Area Leader of Restaurants
Raising Canes
04.2022 - 08.2026
Market Manager
Portillos Restaurants Group
03.2017 - 04.2022
District Manager
Qdoba
08.2003 - 03.2017
Bachelor of Arts - Radio And Television Broadcasting