Marc Maurissaint
Lehigh Acres
Summary
Results-driven professional with experience in valet operations and event entertainment. Skilled in team training, customer service, and multitasking, contributing to high guest satisfaction and seamless operations in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Valet Attendant
SP Plus Parking
Fort Myers, FL
03.2023 - Current
- Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.
- Oversaw vehicle parking and retrieval operations, ensuring smooth traffic flow and timely service.
- Implemented efficient parking strategies to maximize space utilization during peak hours.
- Enhanced guest experiences by providing exceptional customer service and personalized assistance.
- Resolved guest concerns promptly, maintaining high satisfaction levels through effective communication.
- Trained and mentored new valet attendants on customer service standards and safety protocols.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Conducted regular inspections of vehicles upon arrival and departure to ensure quality control.
Wedding DJ
Curate Entertainment
Cape Coral, FL
09.2022 - Current
- Curated diverse playlists to enhance audience engagement and event atmosphere.
- Collaborated with event coordinators to align music selections with client themes and preferences.
- Implemented innovative music selection strategies based on crowd feedback and energy levels.
- Operated sound and lighting equipment to ensure high-quality audio-visual experiences.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Guided junior DJs on effective mixing techniques and performance skills. on techniques for mixing, performance skills, and audience interaction strategies.
- Developed strong relationships with local venues and promoters, increasing booking opportunities.
- Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.
Amazon Driver
Amazon
Fort Myers, FL
04.2022 - 12.2022
- Utilized GPS technology for optimal route planning and timely deliveries.
- Operated delivery vehicles safely and efficiently to meet tight schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Adhered to all traffic laws and company policies, ensuring compliance during deliveries.
- Communicated effectively with dispatchers to coordinate delivery schedules and routes.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety standards.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Produce Clerk
Publix
Fort Myers, FL
09.2019 - 04.2021
- Monitored inventory levels, ensuring fresh stock rotation and minimizing spoilage.
- Assisted customers with inquiries, providing knowledgeable advice on product selection.
- Organized produce displays to enhance product visibility and increase customer engagement.
- Trained new staff on best practices for handling and displaying fruits and vegetables.
- Implemented efficient stocking procedures, reducing restocking time during peak hours.
- Collaborated with team members to maintain cleanliness and safety standards in the department.
- Contributed to seasonal promotions by arranging visually appealing product layouts that attracted customer interest.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Education
High School Diploma -
South Fort Myers High School
Fort Myers, FL05-2018
Skills
- Parking management systems
- Valet service coordination
- Guest interaction techniques
- Customer service etiquette
- Multitasking and organization
- Team collaboration
- Effective communication
- Attention to detail
- Effective problem solving
- Quick decision-making
- Stress tolerance
- Team player mentality
Certification
- 403-B Life Insurance License - 2024-Present
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Valet Attendant
SP Plus Parking
03.2023 - Current
Wedding DJ
Curate Entertainment
09.2022 - Current
Amazon Driver
Amazon
04.2022 - 12.2022
Produce Clerk
Publix
09.2019 - 04.2021
High School Diploma -
South Fort Myers High School