Marc Mokrzycki
Largo
Summary
Adaptable professional with a versatile background in fast-paced dining environments. Known for strong communication and attention to detail, contributing to guest satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Server/Bartender
The Dublin Beef and Seafood Company
East Hampton
11.2021 - 12.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Memorized menu items and daily specials for accurate order taking.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash transactions and processed payments efficiently with POS system.
- Addressed guest inquiries and resolved complaints professionally and promptly.
- Trained new servers on restaurant procedures and customer interaction standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Inspected food quality before serving to ensure freshness before serving it to customers.
Server
Robert's Lakehouse
East Hampton
06.2021 - 11.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Supported team members during busy shifts to enhance service efficiency. during busy shifts to enhance overall service efficiency.
- Promoted desserts, appetizers, and specialty drinks to optimize sales and enhance the customer dining experience.
- Maintained knowledge of daily specials, new menu items, and promotions to provide informed recommendations.
- Supported team members during busy shifts to enhance service efficiency.
- Processed payments efficiently using point-of-sale systems.
Bartender/Line Cook
Farrell's Restaurant & Caterers
Portland
07.2019 - 03.2021
- Mixed cocktails and crafted beverages for diverse customer preferences.
- Maintained cleanliness and organization of bar area during peak hours.
- Engaged with patrons to build rapport and encourage repeat visits.
- Prepared ingredients for daily menu items in fast-paced kitchen environment.
- Cooked and plated dishes according to restaurant standards and recipes.
- Maintained cleanliness and organization of kitchen workspace throughout shifts.
- Collaborated with team members to ensure timely meal service during peak hours.
Fine Dining Server
Goodfellas
New Haven
11.2018 - 02.2019
- Provided exceptional service to guests in a high-end dining environment.
- Took orders and offered menu recommendations to enhance guest experience.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Collaborated with kitchen staff to ensure timely meal delivery and presentation.
- Assisted in training new staff on fine dining protocols and customer service standards.
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Maintained smooth and efficient flow of guests into and out of assigned sections.
- Processed payments efficiently, handling cash and credit transactions accurately.
Bartender
U.S.S. Chowder Pot 4
Hartford
05.2001 - 11.2018
- Prepared and served a variety of cocktails and beverages to customers.
- Provided excellent customer service, addressing guest needs promptly.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Trained new bartenders on menu items and service techniques effectively.
- Implemented drink specials to enhance customer experience and engagement.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Checked identification cards for proof of age prior to serving alcoholic beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Performed opening and closing duties including restocking supplies.
Education
High School Diploma -
Seminole High School
Seminole, FL05-1996
Some College (No Degree) -
University of South Florida
Tampa, FLAssociate of Arts - English
Central Connecticut State University
New Britain, CTSkills
- Drink preparation
- Menu knowledge
- POS operation
- Payment processing
- Order accuracy
- Customer service
- Team collaboration
Timeline
Server/Bartender
The Dublin Beef and Seafood Company
11.2021 - 12.2025
Server
Robert's Lakehouse
06.2021 - 11.2021
Bartender/Line Cook
Farrell's Restaurant & Caterers
07.2019 - 03.2021
Fine Dining Server
Goodfellas
11.2018 - 02.2019
Bartender
U.S.S. Chowder Pot 4
05.2001 - 11.2018
High School Diploma -
Seminole High School
Some College (No Degree) -
University of South Florida
Associate of Arts - English
Central Connecticut State University