MarcAnthony Arroyo
Santa Ana,CA
Summary
Adept at fostering customer relationships and enhancing the shopping experience, I excelled in roles at Polestar South Coast and other leading companies. My expertise in automotive detailing and commitment to teamwork have consistently driven positive outcomes, achieving notable customer satisfaction and operational efficiency. Reliable Car Detailer skilled in engine cleaning and exterior waxing. Talented in working closely with team members to detail large fleets of trucks, SUVs and luxury cars.
Overview
5
5
years of professional experience
Work History
Service and Sales Porter
Polestar South Coast
08.2024 - Current
- Greeted customers promptly upon arrival, creating an inviting atmosphere that encouraged further engagement with products and services offered.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Maintained a clean, inviting showroom to create a positive shopping experience for customers.
- Demonstrated excellent time management skills, effectively juggling multiple tasks and prioritizing responsibilities to meet deadlines and achieve results.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed cars and trucks daily for auto dealership.
- Refilled gas tanks and documented fluid levels.
- Maintained clean, tidy and safe work environment.
Automotive Detailer
Norm Reeves Honda Superstore - Irvine
04.2021 - 09.2024
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained clean, tidy and safe work environment.
- Washed cars and trucks daily for auto dealership.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Wiped down and polished interior and exterior surfaces.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Eliminated potential damage to vehicles by adhering to safety protocols during all phases of the detailing process.
Package Handler
UPS
12.2020 - 03.2021
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled, sealed, and loaded packages into correct trucks.
- Maintained clean, orderly work environment free of hazards.
- Communicated with supervisors about delays or other issues with shipments.
Program Leader
City Of Santa Ana
08.2019 - 03.2020
- .Effectively managed time-sensitive projects delivering results within deadlines without compromising quality standards.
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
Education
High School Diploma -
Saddleback High School
Santa Ana, CA05-2019
Skills
- Goal-Oriented
- Customer Service
- Relationship Building
- Hand tools
- Exterior waxing
- Engine Cleaning
- Power Equipment Operation
- Work Planning
- Automotive detailing
- Chemical Handling
- Vehicle Inspection
- Interior and exterior cleaning
- Teamwork and Collaboration
Timeline
Service and Sales Porter
Polestar South Coast
08.2024 - Current
Automotive Detailer
Norm Reeves Honda Superstore - Irvine
04.2021 - 09.2024
Package Handler
UPS
12.2020 - 03.2021
Program Leader
City Of Santa Ana
08.2019 - 03.2020
High School Diploma -
Saddleback High School
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