Marcedes Coleman
Tallulah,LA
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory processes at Lowes Home Improvement, demonstrating exceptional time management and customer service skills. Achieved significant improvements in service delivery and operational efficiency, showcasing a keen attention to detail and a flexible approach to work schedules.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
Lowes Home Improvment
08.2020 - 12.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cashier
Super One Foods
12.2019 - 08.2020
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Associate
Walmart
12.2020 - 04.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cashier
Celebrity Theatres
12.2018 - 12.2019
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate Degree In Nursing - Medical Assistant
Louisiana Delta Community College
Tallulah, LAHigh School Diploma -
Summerfield Highschool
Summerfield, LA05.2018
Skills
- Time management
- Customer service
- Computer skills
- Attention to detail
- Cash handling
- Flexible schedule
Certification
- CPR/AED Certification
Timeline
Associate
Walmart
12.2020 - 04.2022
Associate
Lowes Home Improvment
08.2020 - 12.2022
Cashier
Super One Foods
12.2019 - 08.2020
Cashier
Celebrity Theatres
12.2018 - 12.2019
Associate Degree In Nursing - Medical Assistant
Louisiana Delta Community College
High School Diploma -
Summerfield Highschool
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