Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcedes long

saluda,SC

Summary

Results-driven shift supervisor with a strong background in customer service and team leadership. Known for effective problem-solving skills and a commitment to quality control, contributing to improved guest experiences and operational efficiency.

Overview

9
9
years of professional experience

Work History

Shift manager

bojangles
saluda , SC
03.2022 - 03.2023
  • Supervised daily operations and ensured adherence to company standards.
  • Trained new team members on customer service procedures and menu items.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Assisted in promoting daily specials to increase sales and customer engagement.

Phlebotomist

Davita
greenwood , SC
01.2019 - 01.2021
  • cannulate pts and start dialysis treatments
  • Set up dialysis machines and ensure pt safety
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.

Shift Supervisor

pizza hut
Saluda, South Carolina
04.2014 - 02.2018
  • Trained and mentored team members on customer service standards.
  • Assisted management in resolving customer complaints effectively.
  • Monitored food preparation processes to ensure consistency and quality.
  • Maintained accurate records of daily transactions and deposits.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.

Education

Associate of Science - Respiratory Therapy

Piedmont Technical College
Greenwood, SC
05-2026

2018 - Phlebotomy Certification

Piedmont Technical College
Greenwood, SC
05-2018

High School Diploma -

Saluda High School
Saluda, SC
06-2014

Skills

  • Customer service
  • Problem solving
  • Effective communication
  • Quality control
  • Time management
  • Adaptability in leadership
  • Critical thinking
  • Collaborative teamwork
  • Energetic and enthusiastic
  • Verbal and written communication

Timeline

Shift manager

bojangles
03.2022 - 03.2023

Phlebotomist

Davita
01.2019 - 01.2021

Shift Supervisor

pizza hut
04.2014 - 02.2018

Associate of Science - Respiratory Therapy

Piedmont Technical College

2018 - Phlebotomy Certification

Piedmont Technical College

High School Diploma -

Saluda High School
Marcedes long