Marcel Campbell

• Greeted guests as they arrived at the premises, provided directions when necessary.
• Assisted with luggage.
• Monitored CCTV systems, responding quickly to any security issues or suspicious activity.
• Provided assistance during special events such as conferences or parties, controlling access points and monitoring guests' behaviour.
• Informing guests about Amsterdam and ongoing events in the city.

• Managing ongoing events.
• Managing complaints and difficulties
• Provided training sessions for new staff members on company policies and procedures.
• Ensuring smooth processes in the hotel

• Greeted guests as they arrived at the premises, and provided directions when necessary.
• Assisting with luggage
• Arranging transportation for guests
• Informing guests about Amsterdam and ongoing events in the city.

• Welcoming guests and arranging transportation
• Handling the front desk during the night shift
• Night audit
• Arranging guests requests

Family-owned business, Head Bartender of two hotel bars.

• Assigned bartenders to specific tasks and duties throughout the shift.
• Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
• Trained new bartenders on proper techniques for mixing drinks and pouring beers.
• Resolved customer complaints in a professional manner while adhering to company policies and procedures.