Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcel Howard

Charlotte

Summary

Detail-oriented individual with exceptional communication and team management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced with operating and maintaining heavy machinery, ensuring optimal performance. Utilizes safety protocols and efficient techniques to maximize productivity. Knowledge of diverse machinery types specific to airline operations that I believe can be utilized to understanding any new type of heavy machinery and enhance operational versatility.

Overview

13
13
years of professional experience

Work History

Fleet Service Agent

American Airlines
05.2015 - Current
  • Ensured optimal fleet utilization by effectively allocating resources based on operational requirements.
  • Maintained compliance with safety regulations through regular inspections and adherence to established protocols.
  • Guided planes for all arrivals and departures with strong focus on safety.
  • Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
  • Documented all required information regarding cargo weight and destination.
  • Use efficient time management skills to ensure aircraft was serviced for on time departures.

Fleet Service Agent

Piedmont Airlines
02.2014 - 05.2015
  • Guided planes for all arrivals and departures with strong focus on safety.
  • Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
  • Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
  • Documented all required information regarding cargo weight and destination.
  • Deiced aircraft and guided to proper gate and runway positions.
  • Entered shipping information into computer system and estimated freight and postal weight balances.

Sales Associate

Ashley Furniture Homestore
01.2012 - 02.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

High School Diploma -

Hopewell High School
Huntersville, NC
06.2010

Skills

  • Strong teamwork
  • Safety awareness
  • Driver supervision
  • Arrival and departure duties
  • Multitasking Abilities
  • Critical Thinking
  • Cargo shipment weighing
  • Cargo Handling

Timeline

Fleet Service Agent

American Airlines
05.2015 - Current

Fleet Service Agent

Piedmont Airlines
02.2014 - 05.2015

Sales Associate

Ashley Furniture Homestore
01.2012 - 02.2014

High School Diploma -

Hopewell High School
Marcel Howard