Marcela Nunez
Flushing
Summary
Organized administrative professional with 9 years of experience in higher education environments. Skilled in coordinating processes, maintaining accurate records, and managing multiple responsibilities in fast-paced settings. Committed to supporting human resources operations through effective onboarding, employee services, and administrative coordination.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Administrative Assistant
CUNY Queensborough Community College
Bayside
04.2024 - Current
- Handled front desk operations as the primary point of contact, directing inquiries efficiently to the relevant departments.
- Operated a multi-line telephone system, prioritizing calls to ensure timely and effective responses
- Documented incidents and maintained accurate records/reports.
- Managed departmental time and leave balances using TCP software, ensuring accuracy and organization
- Assisted with scheduling holiday and overtime shifts to support operational needs
- Handled sensitive information and situations with a high level of confidentiality and professionalism
- Collaborated with campus departments to support daily operations and improve communication
Campus Security Assistant
CUNY City College of New York
New York
06.2017 - 04.2024
- Provided general information to students and assisted with new student enrollment processes
- Maintained student databases and managed records, filing systems, and documentation
- Supported administrative operations by scheduling meetings, managing calendars, and tracking expenses
- Performed ID verification and maintained detailed logs of individuals entering restricted areas
- Conducted building checks, including opening and closing procedures, ensuring safety and compliance
- Monitored assigned areas to maintain a safe and secure environment and proactively address potential risks
- Prepared and submitted incident reports to appropriate personnel
- Identified and reported hazardous conditions to ensure prompt resolution
Security Officer
JFK Airport
08.2016 - 01.2017
- Executed ID checks, patrols, and safety monitoring to ensure a secure environment
- Responded to emergencies and prepared accurate incident reports for recordkeeping and compliance
- Collaborated with team members to enforce regulations and ensure adherence to procedures
- Logged security-related activities for comprehensive documentation and review
- Addressed issues promptly while communicating clear and accurate information independently
- Monitored surveillance systems and swiftly addressed suspicious activity to enhance safety
Owner
Marcela Dominican Beauty Salon Inc.
Queens
05.2010 - 04.2016
- Managed daily salon operations, including hiring, training, and supervising staff
- Processed payroll, maintained financial records, and managed POS systems with accuracy
- Collected payments and balanced registers while ensuring proper accounting procedures
- Coordinated staff scheduling to optimize workload
- Collaborated with vendors to maintain inventory and introduce new products
- Organized promotional events to attract new clients and increase business revenue
Education
BA - Interdisciplinary Liberal Arts & Sciences, Social Welfare
City College of New York(CUNY)
New York05-2025
AA - Liberal Arts & Sciences, Criminal Justice
Queensborough Community College(CUNY)
New York05-2019
Cosmetology license -
Long Island Beauty School
New York05-2010
High School Diploma -
John Bowne High School
New York06-2003
Skills
- Access control
- Proficiency in CUNYfirst
- Incident reporting
- Administrative Coordination
- Customer Service & Front Desk Operations
- Microsoft Office 365 (Word, Excel, Outlook)
- Record keeping
- Problem-Solving & Multitasking
- Communication (Written & Verbal)
- Conflict resolution
- Cultural competency
- CCTV surveillance
Certification
- NYC PTA Recording Secretary
- LATIN Honors Certificate of Distinction Cum Laude
- CPR, First Aid & AED Certified
- OSHA Certified: Bloodborne & Airborne Pathogens
- NYS Opioid Overdose & Naloxone Training
- NYS Rape Crisis Advocate Certification
- FDNY F-02, F-03/F-04 Certificates
- NYS Security Guard License
- NYS Cosmetology License
- NYS Food Protection License
- JFK Customer Care Training Program
Languages
Fluent in English and Spanish
Timeline
Security Administrative Assistant
CUNY Queensborough Community College
04.2024 - Current
Campus Security Assistant
CUNY City College of New York
06.2017 - 04.2024
Security Officer
JFK Airport
08.2016 - 01.2017
Owner
Marcela Dominican Beauty Salon Inc.
05.2010 - 04.2016
BA - Interdisciplinary Liberal Arts & Sciences, Social Welfare
City College of New York(CUNY)
AA - Liberal Arts & Sciences, Criminal Justice
Queensborough Community College(CUNY)
Cosmetology license -
Long Island Beauty School
High School Diploma -
John Bowne High School