Marcela Russi

www.concocontainers.com

• I am in charge of opening a new facility in Scottsburg, Indiana. By October 2025, we will have 101 hourly and 22 salaried personnel for this 1rst stage. The 2nd phase will commence in October 2026, with 74 hourly and six salaried personnel, for a total of 175 hourly and 28 Salaried Personnel.
• We will enroll 50% of Spanish speakers as new employees.
• Develop a strategy for retention and low turnover. The actual turnover rate is less than 4.2% because they don’t approve their probationary period.
• Handling all the processes with the union and supporting
• Developed and implemented HR policies to enhance employee engagement and compliance.
• Managed recruitment processes, including job postings, screening, and interviewing candidates.
• Facilitated onboarding programs for new salary and hourly hires, ensuring smooth integration into company culture.
• Conducted training sessions on HR best practices and company policies for staff members.
• Addressed employee relations issues by providing guidance and conflict resolution strategies.
• Analyzed workforce data to identify trends and inform strategic decision-making in HR initiatives.
• Disciplinary Action, supporting the staff, supervisor, and manager
• Translation of Documents from English to Spanish.
• Supporting process of FMLA, STD, LTD, ADA, and unemployment claims
• Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
• Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
• Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.

www.sabert.com

• Filled up, reviewed, and revised documents as needed, FMLA, ADA, STD, LTD.
• Benefits, compensation, employee relations, policies, process, and audits
• Evaluated employee performance to identify strengths and areas for improvement.
• Assisted in onboarding new employees through structured training sessions. Supported team members in understanding company policies and procedures. Facilitated skill development workshops to enhance employee performance.
• Assisted in onboarding new employees through orientation sessions. Supported talent acquisition efforts by coordinating recruitment activities. Aided in employee development initiatives by organizing training programs.
• Assisted in tracking KPIs and metrics to support team performance. Compiled reports to provide insights for decision-making. Collaborated with team members to enhance data accuracy.
• Maintained up-to-date personal files to support compliance and organizational record-keeping standards.
• Working, developing, and complying with special projects as the KY Plant needs.
• Recruiting process and creating the logistics for interviews, internal, and external applications for candidates.
• Contact employment agencies and colleges/ universities to discuss the company's employment opportunities.
• Complete new hire and actual PAN form for payroll.
• Internal and external customer service to our employees, contractors, and vendors.
• Translator to LOTTO training, doing all the tags and locks process for safety.
• Translating Documents
• Helping with the Payroll process.
• Facilitated collaboration with department heads to evaluate staffing requirements and enhance workforce planning.
• Led performance management processes, aligning employee goals with organizational objectives.

• Trained and guided team members to maintain high productivity and performance metrics.
• Devised strategies to reduce expenses, modernize operations, and revamp procedures to improve institution operations.
• Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
• Implementation of 4 new corporate agreements with the National Army of Colombia.
• Administrative and operational coordination of language teaching outsourcing service program.
• Management of human talent: Direct supervision of 3 administrative and indirect supervision of 33 Teachers.
• Resolved customer and employee complaints or problems to decrease escalation issues to corporate.
• Manage budget and follow up on Teacher Development Plan.
• Control of documentation for quality audits and compliance with the Berlitz Method learning cycle.
• Evaluated employee performance through quarterly and annual reviews.
• www.berlitz.com
• Management Military Program at the Military University in Colombia. www.esmic.edu.co
• Streamlined operational processes to increase efficiency and reduce service delivery times.
• Directed strategic planning initiatives to align organizational goals with market trends.
• Oversaw financial management processes, ensuring budget adherence and resource allocation efficiency.
• Implemented performance metrics and KPIs to evaluate team effectiveness and promote accountability.
• Led training programs to enhance team performance and improve customer satisfaction.

• Created effective strategies to target new markets after researching and analyzing competitor behavior.
• Monitored metrics and marketing investments to assess performance and implement continuous improvements.
• Developed innovative marketing campaigns to increase engagement with the target demographic and drive brand exposure.
• Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies.
• Increase in sales of 60% COL $ 624MM per year.
• Reduction of collection times from 60 to 30 days.
• Develop work procedures that resulted in attention times (24 hours in person and 30 minutes in telephone service, virtual attention immediately).
• Develop new marketing system for products and services (Contact Based, Licensing).
• www.nadilasoftware.com
• Collaborated with sales teams to develop tailored solutions for prospective clients, resulting in increased revenue generation opportunities.
• Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.