Summary
Work History
Education
Skills
Timeline
Generic

Marcelina Pinedo

Glendale

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Demonstrated excellent communication, problem-solving skills in fast-paced environments, and multitasking.

Work History

Customer Service Cashier

Fazoli's
02.2010 - 05.2010
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering any of their questions.
  • Counted money in drawers at beginning and end of each shift.

Education

No Degree - Tourism Development And Management

Arizona State University
Tempe, AZ
05-2014

General Studies

Genesis Academy
Phoenix, AZ
06-2010

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer complaint resolution
  • Cash management
  • Customer focus
  • Time management
  • Multitasking and organization
  • Phone etiquette

Timeline

Customer Service Cashier

Fazoli's
02.2010 - 05.2010

No Degree - Tourism Development And Management

Arizona State University

General Studies

Genesis Academy
Marcelina Pinedo