Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Dietary Clerk
3 Months
SunnyHills Post Acute | 03.2026 - Current
Assisted in meal preparation and service, ensuring dietary requirements met for residents.
Coordinated food orders and inventory management to maintain stock levels efficiently.
Communicated with kitchen staff to relay dietary restrictions and preferences of residents.
Supported sanitation efforts by adhering to health and safety regulations during food handling.
Documented meal attendance and resident feedback to improve service quality.
Collaborated with nutritionists to ensure compliance with prescribed diets for patients.
Engaged with residents to promote positive dining experiences and address concerns promptly.
Checked trays on tray line for accuracy, temperature and appearance.
Educated patients on the importance of following their prescribed diets, fostering better understanding of health goals.
Activity Coordinator
9 Months
Boys and Girls Club | 04.2025 - 01.2026
Coordinated daily activities and events for youth, fostering engagement and participation.
Developed and implemented age-appropriate programs that encouraged teamwork and social skills.
Assisted in planning community outreach initiatives to strengthen club visibility and involvement.
Managed supplies and equipment, ensuring a safe and organized environment for participants.
Supported volunteer recruitment efforts, providing orientation and training to new volunteers.
Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
Enhanced participant engagement by incorporating interactive games and team-building exercises in activity programs.
Evaluated program effectiveness through regular feedback sessions, making necessary adjustments to enhance future experiences.
Implemented creative problem-solving strategies when faced with unexpected challenges or changes in circumstances during planned activities.
Tutorial Assistant
9 Months
Whittier Community Church | 03.2023 - 12.2023
Designed engaging tutorial materials to enhance student learning experiences.
Facilitated small group sessions, fostering collaborative learning among participants.
Assisted educators in developing individualized learning plans for diverse student needs.
Implemented feedback mechanisms to assess and improve tutorial effectiveness.
Collaborated with lead teachers to develop lesson plans, ensuring alignment with curriculum standards.
Provided guidance on study habits and time management strategies to help students achieve their academic goals more efficiently.
Promoted critical thinking skills by encouraging open-ended questions during discussions and group activities.
Assisted in the preparation of instructional resources such as visual aids, handouts, and supplementary readings relevant to course content.
Pet Sitter
4 Years 11 Months
Lopez Family | 01.2019 - 12.2023
Supervised daily pet care routines for multiple animals, ensuring safety and well-being.
Developed customized feeding schedules based on individual dietary needs of pets.
Coordinated playtime activities to promote physical health and mental stimulation.
Maintained detailed records of pet behavior, health concerns, and owner communication.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.