Hi, I’m
Marcelino Ybarra
Austin,TX
Summary
Dynamic and results-oriented. Professional, with extensive experience at Plucker Wing Bar and numerous other service opportunities, excelling in guest engagement as well as safe food and alcohol handling. Demonstrated the ability to enhance team performance and customer satisfaction through effective communication and team development. Proactive approach led to improved service efficiency and team development, showcasing the ability to motivate, manage, and coach with a focus on achieving top-notch service and performance standards.
Overview
2
years of professional experience
Work History
Plucker Wing Bar
Server
05.2023 - Current
Job overview
- Worked with POS system to place orders and manage bills.
- Set periods aside during shifts to restock supplies, ice, trays, and To-Go orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Created an environment guest could enjoy by engaging on a professional level and assisting their needs promptly, and efficiently.
- Followed safety and health protocols to maintain a proper level of safety and cleanliness for all persons.
- Understood the menu enough to suggest recommendations to increase sales.
Plucker Wing Bar
Cashier
11.2022 - Current
Job overview
- Worked additional shifts when management needed help.
- Restocked and organized merchandise in host stand and around the restaurant.
- Took reservations and to-go orders by phone, answered customer questions and concerns.
- Understood the menu enough to suggest recommendations to increase sales.
Plucker Wing Bar
Host
07.2022 - Current
Job overview
- Took reservations by phone and walk-in, keeping note of the restaurant and kitchen's environment to avoid overbooking.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Worked alongside the front of house staff to rearrange tables for a better dinning experience pertaining to larger parties and other request.
- Informed guest of accurate wait times.
- Monitored dining room regularly to keep spotless.
- Provided a friendly welcome upon entry.
Rudder High School Volleyball Clinic
Assistant Volunteer Coach
06.2024 - 06.2024
Job overview
- Motivated athletes to become more agile, and more effective through training habits and proper mechanics.
- Created and implemented personal strategies to engage clients in a more personal coaching journey.
- Facilitated team building activities to improve communication, collaboration and team performance.
- Encouraged proper stretching, warmups and conditioning methods to prevent sports injuries.
Texas A&M University
The Big Event Volunteer
04.2024 - 04.2024
Job overview
- Worked in team efficiency to maintain high levels of productivity.
- Took and followed detailed directions from others to create an efficient work environment.
- Maintained tidy and organized environment to comply with cleanliness standards of homeowner.
- Operated and maintained machinery and equipment in a responsible manner and performance.
- Evaluated customer needs and feedback to fulfill service improvements.
Texas A&M University
Aggie Saturday Volunteer
02.2024 - 02.2024
Job overview
- Developed an engaging, fun, and smooth-running atmosphere by helping with organization and planning.
- Displayed strong communication skills to convey information and support to prospective students.
- Followed detailed directions from management to ensure proper plan went to order.
- Provided insight on personal experience in a professional manner.
Texas A&M University
Walk Across Texas Volunteer
02.2024 - 02.2024
Job overview
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Displayed strong communication skills to convey information and support to participants before, during, and after the walk.
- Took and followed detailed directions from management to ensure proper plan went to order.
Education
Texas A&M University, College Station, TX
Master of Science from Athletic Training
05.2028
University Overview
- Regents' Scholarship
- Completed Dual Credit course in Pathophysiology with an A
- Completed Dual Credit course in Principles of Biomedical Sciences
- Participate of the Crockett Student Athletic Training Program in high school: I participated in two years of my high school's student athletic training program. While managing other aspects of my high school career, I was able to become deemed a veteran.
- Certifications: CPR, First Aid, and Stop The Bleed
- Extracurricular Activities: Mexican Student Association, Thornton-McFerrin Coaching Academy
- Sigma Lambda Beta International Fraternity Inc. Member
Austin Community College, Austin, TX
Associate of Arts from Liberal Arts And General Studies
05.2023
University Overview
- Extracurricular Activities: Participant of the Crockett Early College Program for all four years
Skills
- Safe Food Handling
- Daily specials memorization
- Guest Engagement
- Proper Alcohol Handling
- Table Bussing
- Supply Restocking
- Cash Handling
- Equipment management
- Team Development
- Weight Training
- Injury Prevention
- Physical Conditioning
Timeline
Assistant Volunteer Coach
Rudder High School Volleyball Clinic
06.2024 - 06.2024
The Big Event Volunteer
Texas A&M University
04.2024 - 04.2024
Aggie Saturday Volunteer
Texas A&M University
02.2024 - 02.2024
Walk Across Texas Volunteer
Texas A&M University
02.2024 - 02.2024
Server
Plucker Wing Bar
05.2023 - Current
Cashier
Plucker Wing Bar
11.2022 - Current
Host
Plucker Wing Bar
07.2022 - Current
Texas A&M University
Master of Science from Athletic Training
Austin Community College
Associate of Arts from Liberal Arts And General Studies
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