Accomplished Executive Assistant with over 20 years of experience supporting senior leadership across global firms including KPMG, John Deere, Wells Fargo, and Monsanto. Adept at managing complex calendars, coordinating cross-functional teams, and streamlining administrative operations. Known for discretion, efficiency, and a proactive approach to problem-solving.
Work History
Executive Assistant – Coordinator
13 Years 7 Months
KPMG, LLP | 01.2013 - Current
Engagement & Invoice Management: Directed end-to-end engagement lifecycle support and client invoice management for multi-disciplinary audit, tax, and advisory teams, ensuring timely and accurate financial documentation.
Engagement & Invoice Management: Direct end-to-end engagement lifecycle support and client invoice management for multi-disciplinary audit, tax, and advisory teams.
Financial Tracking & WIP Reporting: Explicitly add accountability for analyzing work in progress, monitoring ongoing job costs, tracking the percentage of project completion, and comparing actual billing to date.
Procurement & Logistics: Streamlined office and team requirements using Coupa procurement software, overseeing time-sensitive corporate FedEx shipping and compliance reporting to maintain operational efficiency.
Project Intake & Flow: Managed Administrative Services at KPMG (ASK) central mailbox, evaluating scope, region, and complexity of incoming corporate requests to prioritize and allocate resources effectively.
Global Team Liaison: Partner with offshore assets and National Design, Proposal and Productions Services (NDPPS) to deliver compliant, high-quality client deliverables.
Administrative Assistant
3 Years
Volt / John Deere | 01.2010 - 01.2013
Leadership Support: Provided comprehensive executive administrative support to Product Engineering Manager and Senior Management, enhancing communication and workflow.
Talent Management Logistics: Managed recruitment candidate status in Taleo platform and coordinated with staffing agencies to expedite interview process.
Data Synthesis: Compiled performance metrics from diverse sources to create analytical corporate charts and spreadsheets for stakeholder presentations, facilitating informed decision-making.
Client Service Associate – Email & Telephone
3 Years
Principal Financial Group | 01.2007 - 01.2010
Advisor Relations: Cultivated relationships with client plan sponsors, local sales teams, and external financial advisors to ensure accurate benefit determinations and effective plan designs.
Reporting Compliance: Guided clients in completing and submitting annual government regulatory reports, resolving portal technical challenges to facilitate timely compliance.
Facilitated client communications to enhance service satisfaction and retention.
Managed client account inquiries, providing timely resolution for issues and requests.
Collaborated with cross-functional teams to streamline service delivery processes.
Administrative Assistant II & III
2 Years
Wells Fargo Home Mortgage | 01.2004 - 01.2006
Risk Management Support: Provided administrative backup to Vice President of Credit Risk Management and Business Quality Review (BQR) leadership teams, ensuring continuity and efficiency in operations.
HR Coordination: Ran the internal onboarding/offboarding cycles for contract employees, drafted formal offer letters, and coordinated background checks.
HR Coordination: Managed internal onboarding/offboarding cycles for contract employees, drafted offer letters, and coordinated background checks to streamline hiring processes.
Administrative Assistant III
3 Years
Monsanto Company | 01.2000 - 01.2003
Facilitated administrative functions for North America Agriculture SAP Order-to-Cash IT Management Lead and 100+ person technical team to ensure smooth operations.
Reconciled monthly SAP cost center expenses with actual-vs-plan data, safeguarding budget integrity.
Coordinated schedules and meetings for senior management, ensuring efficient time management and prioritization.
Managed office supplies inventory, optimizing procurement processes to reduce costs and improve efficiency.
Developed and maintained filing systems, enhancing document retrieval speed and accuracy for team members.
Education
A.A. - Business Administration
University of Phoenix
Coursework - Business Administration
William Penn University
Skills
Event logistics
Travel management
Executive support
Administrative support
Office management
Data analysis
Vendor management
Accomplishments
Scalable Operations: Managed comprehensive administrative support for 100+ engagement teams across audit, tax, and advisory functions at KPMG.
Capital Oversight: Successfully managed and audited an $8 million contract consulting project budget at Monsanto, identifying cost discrepancies and maximizing savings.
Efficiency Optimization: Reduced executive travel booking errors by 30% through proactive coordination, strict routing verification, and comprehensive itinerary planning.
Budget Accuracy: Successfully monitored, reconciled, and maintained a $6 million contract consulting project budget for Wells Fargo Home Mortgage.
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