Marcella Diniz
West Palm Beach,FL
Summary
Dynamic Coding/Billing Specialist with proven expertise in medical billing and patient account management at IVFMD. Successfully resolved billing discrepancies through effective communication, enhancing customer engagement. Adept at utilizing billing systems and fostering team collaboration to streamline processes, ensuring accuracy and efficiency in financial operations.
Experienced with managing billing cycles and maintaining financial accuracy. Utilizes billing software to streamline processes and resolve discrepancies. Knowledge of financial regulations and compliance ensures accurate and timely billing operations.
Overview
13
13
years of professional experience
Work History
Coding/Billing Specialist
Wellington Internal Medicine
11.2024 - 01.2025
- Processed insurance claims and patient billing inquiries efficiently.
- Verified patient information for accuracy and completeness during billing procedures.
- Assisted in resolving billing discrepancies through effective communication with patients and insurance companies.
- Utilized electronic health record systems to maintain accurate financial records.
Team Leader
IVFMD
04.2012 - 06.2024
- Led team in implementing process improvements to enhance patient care efficiency.
- Developed training programs to mentor staff on best practices in reproductive health services.
- Coordinated cross-functional teams to streamline operational workflows within clinic setting.
- Oversaw recruitment and onboarding processes to build a high-performing team of professionals.
Education
Bachelor of Science - Health Care Administration
Keiser University
Fort Lauderdale, FLAssociate of Science - Medical Assistant
Keiser University, Port Saint Lucie
Port Saint Lucie, FLSkills
- Billing systems and software
- Data entry proficiency
- Decision-making
- Account reconciliation
- Invoice generation
- Claim submission
- Payment posting
- Customer engagement
- Month-end closing procedures
- Medical billing expertise
- Patient account management
- Invoicing proficiency
- Research and due diligence
- Team collaboration
- Collections
- Invoice processing
- Customer service
Timeline
Coding/Billing Specialist
Wellington Internal Medicine
11.2024 - 01.2025
Team Leader
IVFMD
04.2012 - 06.2024
Bachelor of Science - Health Care Administration
Keiser University
Associate of Science - Medical Assistant
Keiser University, Port Saint Lucie