Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Michelle Vega

Hialeah,FL

Summary

Results-driven Billing and Coding Specialist with a strong track record in managing complex billing processes and improving financial outcomes. Established effective relationships with insurance companies to educate providers on reimbursement procedures, significantly enhancing revenue cycles. Demonstrates exceptional attention to detail, achieving a 99% accuracy rate in data entry, while committed to optimizing billing efficiency and advancing healthcare finance.

Overview

19
19
years of professional experience

Work History

Coding/Billing Specialist

MedOne Medical Center
Miami Gardens, FL
04.2022 - 07.2023
  • Manage billing and coding for three medical centers, ensuring accurate and timely processing
  • Conduct meetings with insurance companies to review and discuss Hedis Reporting, fostering strong relationships
  • Post payments from various insurance carriers, maintaining meticulous records
  • Educate providers on correct reimbursement procedures, contributing to improved financial outcomes

Utilization Management Intake Specialist

Cedars/OODA Health
09.2021 - 04.2022
  • Company Overview: Remote position
  • Facilitated utilization management intake processes, ensuring efficient coordination of patient care
  • Oversee referrals queue, streamlining the referral process and ensuring timely patient care
  • Check eligibility for Highmark BCBS, reducing errors and ensuring accurate claim submission
  • Enter information into Highmark BCBS system with high precision, minimizing discrepancies
  • Successfully maintain a 99% error rate, reflecting meticulous attention to detail
  • Played a pivotal role in managing referrals, evaluating medical necessity, and expediting necessary authorizations
  • Remote position

Data Entry Specialist/Fiscal & Behavioral Health

Jewish Community Services
Miami, FL
05.2020 - 07.2021
  • Successfully entered data for 650 Holocaust survivors into Excel, ensuring accuracy and efficient record-keeping
  • Managed accounts receivable, handling financial transactions and maintaining financial records
  • Processed check requests for emergency grants, aiding survivors in times of need
  • Conducted thorough audits of invoices related to homecare services, ensuring compliance with financial standards
  • Collaborated with the behavioral health team to support comprehensive services for clients

Hedis/Quality Abstractor

Avmed Corporate
02.2020 - 06.2020
  • Review all medical records received for annual HEDIS audit
  • Abstract clinical data from medical records as per the HEDIS measure requirements
  • Request any additional information from Providers as needed

Billing Specialist

Amicus Medical Center
11.2019 - 02.2020
  • Company Overview: (Contract position)
  • Working off monthly reports to bill for multiple medical centers
  • Capturing correct codes for proper reimbursement thru Greenway System
  • Medicare billing and fee for service billing
  • Responsible for all 10 locations for Medicare billing
  • (Contract position)

Quality Coordinator

Genuine Healthcare
10.2018 - 06.2019
  • Company Overview: (Contract position)
  • Closing of care gap by delivering reports
  • Educating/re-enforcing education on HEDIS and MIPS requirements and quality improvement process
  • Reviewing charts claims data and auditing to identify care gaps
  • Extracting all supporting notes and report measure specification
  • (Contract position)

HCC Coder

Advantmed
California
03.2018 - 09.2018
  • Company Overview: (Contract position)
  • Code medical records to capture HCC codes
  • Perform auditing according to the plan's requirements
  • Upload completed quality control over-read reviews to centralized server system via the Internet, associated via web portal
  • (Contract position)

HEDIS Abstractor

Molina Healthcare
Doral, FL
03.2016 - 09.2018
  • Reviewed records from various providers
  • Used QNXT for claims processing
  • Abstraction from records which include HEDIS reviews, RISK Adjustment and Medical record reporting
  • Reading over records from other auditors to ensure accuracy

HEDIS Reviewer

Doctors Medical Center
10.2017 - 02.2018
  • Company Overview: (Contract position)
  • Review all patients charts for billing and coding
  • HEDIS reviews Risk adjustment and medical record reporting
  • Communicate with Providers on coding Evaluation and management
  • (Contract position)

HCC Coder

Cigna Health Spring
Nashville, TN
01.2015 - 10.2015
  • Company Overview: Remote position
  • Code medical records according to level of accuracy for Hierarchical conditions
  • Coding records into APPX and OSCR programs through Citrix
  • Abstract data from medical records from Ortho and PCP records according to 360 exams
  • Received via fax/mail or collection in the provider offices and coding the information into the accredited software
  • Making sure records pass compliance
  • Remote position

HEDIS Abstractor/Coder

Coventry Healthcare
City of Sunrise, FL
01.2014 - 05.2014
  • Company Overview: (Contract position)
  • Medical Chart data collection/abstraction from medical records received via Fax /mail or collection in the provider offices and coding the information into the accredited HEDIS software
  • Coded ICD-9 all types of specialties
  • (Contract position)

HCC Coding

Verisk Healthcare
Richmond, VA
12.2013 - 02.2014
  • Conduct chart review for the purpose of identifying, confirming, and/or documenting appropriate medical coding
  • Upload completed quality control over-read reviews to Verisk's centralized server system via the Internet, intranet and associated web portal

Certified Billing/Coder Specialist

Clinical Care Medical Center
08.2013 - 10.2013
  • Company Overview: (Contract position)
  • Abstraction of medical data from record and assign ICD-9 and procedure codes
  • Meeting quality requirements for Hedis and Medicare Risk Adjustment
  • Communication with the Physician to clarify diagnosis, procedures and coding documentation
  • (Contract position)

Remote Coding Review Consultant

Inovalon
Columbia, MD
11.2012 - 07.2013
  • Company Overview: Remote position
  • Conduct chart review for the purpose of identifying, confirming, and/or documenting appropriate medical coding
  • Perform quality control over-read reviews of previously completed record reviews to ensure accuracy, completeness, and overall high quality of record review processes
  • Upload completed quality control over-read reviews to Inovalon's centralized server system via the Internet, intranet and associated web portal
  • Remote position

Reimbursement Case Worker/Medicaid/Medicare Billing Specialist

CATHOLIC HOSPICE
Miami, FL
12.2011 - 11.2012
  • Qualifies patients for ICP Medicaid/Community Medicaid Hospice patients
  • Performs Financial Assessment for charity cases
  • Bills and Codes all claims for Medicaid thru Web Portal
  • On Call Verification for Nursing Home Placement

Coding Review Consultant

MEDICAL SITE REVIEWERS, LLC
Lansing, MI
08.2006 - 10.2010
  • Conduct chart review for the purpose of identifying, confirming, and/or documenting appropriate medical coding
  • Perform quality control over-read reviews of previously completed record reviews to ensure accuracy, completeness, and overall high quality of record review processes
  • Upload completed quality control over-read reviews to MSR's centralized server system via the Internet, intranet and associated web portal
  • Site Review Consultant
  • Perform HEDIS chart reviews of care providers, sites, facilities, medical records, and other associated medical-field material, personnel and documents either onsite or at remote locations as designated by the company
  • Upload completed reviews to MSR's centralized server system via the Internet, Internet and associated web portal

Field Reviewer

OUTCOMES, INC
10.2006 - 07.2009
  • Retrieve record documentation of care providers, sites, facilities, medical records, and other associated medical-field material, personnel and documents either onsite or at remote locations as designated by the company at provider according to the health plan requirements
  • Upload all scanned charts to Outcomes, Inc
  • Via the Internet and associated web portal

Medicare/FFS Billing Specialist

FLORIDA IV SERVICES
Davie, FL
05.2005 - 01.2006
  • Knowledge of HCPCS billing & coding for medications and Durable Medical Equipment
  • Qualify Medicare patients for their Enteral Nutrition, Total Parental Nutrition, & Chemotherapy
  • Gather criteria needed to meet the requirements for submissions of Certificates of Medical Necessity
  • Adjudication of claims to Medicare & HMO plans for Part D drugs
  • Internal Medicare chart auditing
  • Handled all monthly billing of Medicare, Preferred Care Partners, Leon Medical Center, Citrus & Doctor Care plans

Medicare Billing Specialist

OPTION CARE, INC
Miramar, FL
08.2004 - 04.2005
  • HCPCS billing & coding for medications according to their HMO contracts
  • Billed & collected on HMO contracts which included AV-Med & United Health Care
  • Qualified Medicare patients for Respiratory & Pain Management Therapy
  • Lowered the A/R over 90 and brought it current

Billing & Reimbursement Specialist

INFUSAL HOME CARE, INC
Hialeah, FL
Billing and Reimbursement Specialist

INFUSAL HOME CARE, INC - Hialeah, FL

June 2003 to July 2004.

  • HCPCS coding for billing of infusion therapy and durable medical equipment.
  • Billed and collected on HMO contracts, which included AV-Med and United Health Care.
  • Managed monthly billing for nursing visits from our home health care providers for RN, LPN, PT, and LCSW on all HMO contracts.
  • Monthly reporting on all A/R accounts for review, resubmission, or write-off.
  • Qualified all Medicare patients for enteral nutrition, total parenteral nutrition, and pain management therapy.
  • Accurate tracking on all CMNs for Medicare patients.

Education

Certified Billing and Coding Specialist -

Miami Dade Community College
Miami

GED -

Miami Lakes Technical College
Miami Lakes

Skills

  • Data Collection Tool
  • QNXT
  • Citrix
  • Sun Coast
  • GSR Medical Software
  • WEBMD
  • Argus
  • MBI System for Billing
  • Medi-Soft Medical Software,
  • Envision
  • CPR software
  • Medi-Claim Software
  • Microsoft Office Suite
  • Greenway
  • Mod Med Ophthalmology

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Coding/Billing Specialist

MedOne Medical Center
04.2022 - 07.2023

Utilization Management Intake Specialist

Cedars/OODA Health
09.2021 - 04.2022

Data Entry Specialist/Fiscal & Behavioral Health

Jewish Community Services
05.2020 - 07.2021

Hedis/Quality Abstractor

Avmed Corporate
02.2020 - 06.2020

Billing Specialist

Amicus Medical Center
11.2019 - 02.2020

Quality Coordinator

Genuine Healthcare
10.2018 - 06.2019

HCC Coder

Advantmed
03.2018 - 09.2018

HEDIS Reviewer

Doctors Medical Center
10.2017 - 02.2018

HEDIS Abstractor

Molina Healthcare
03.2016 - 09.2018

HCC Coder

Cigna Health Spring
01.2015 - 10.2015

HEDIS Abstractor/Coder

Coventry Healthcare
01.2014 - 05.2014

HCC Coding

Verisk Healthcare
12.2013 - 02.2014

Certified Billing/Coder Specialist

Clinical Care Medical Center
08.2013 - 10.2013

Remote Coding Review Consultant

Inovalon
11.2012 - 07.2013

Reimbursement Case Worker/Medicaid/Medicare Billing Specialist

CATHOLIC HOSPICE
12.2011 - 11.2012

Field Reviewer

OUTCOMES, INC
10.2006 - 07.2009

Coding Review Consultant

MEDICAL SITE REVIEWERS, LLC
08.2006 - 10.2010

Medicare/FFS Billing Specialist

FLORIDA IV SERVICES
05.2005 - 01.2006

Medicare Billing Specialist

OPTION CARE, INC
08.2004 - 04.2005

Billing & Reimbursement Specialist

INFUSAL HOME CARE, INC

Certified Billing and Coding Specialist -

Miami Dade Community College

GED -

Miami Lakes Technical College
Michelle Vega