Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Marcella Maroghi

Shelby Township

Summary

I have almost two years of customer service experience and some experience in healthcare. I’m good at handling money, solving problems, and making sure people feel welcomed and helped. I’m a student at Oakland University, studying Clinical and Diagnostic Sciences as a Pre-PA. I really care about patients and want to become a physician assistant so I can help people feel better and supported. With my background in both customer service and healthcare, I’m focused on giving great care and making a difference.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Walmart
07.2025 - Current
  • Help customers with their prescriptions and questions
  • Prepare and organize medicines safely
  • Work with the pharmacy team to keep everything running smoothly
  • Follow health and safety rules at all times

Customer Service Associate

Walmart
01.2023 - 07.2025
  • Assisted customers with purchases, returns, and financial transactions.
  • Handled cash management and payment services (RIA, Western Union, MoneyGram).
  • Resolved issues to enhance customer satisfaction.

Health Patient Care Provider

Kare Go Home Agency
02.2022 - 10.2023
  • Assisted patients with daily living activities and personal care.
  • Prepared meals and followed care plans.
  • Provided culturally sensitive care.
  • Employer: Klara Zaitouna Phone Number: 248-805-4006

Education

Under Grad - Clinical & Diagnostic Health Science Pre-PA

Oakland University
04.2028

Diploma -

Eisenhower High School
06.2024

Skills

  • Customer Service & Complaint Resolution
  • Payment Processing & Cash Handling
  • Appointment Scheduling & Patient Care
  • Health Education & Regulatory Compliance
  • Team Collaboration & Problem-Solving
  • Blood Sugar Monitoring & Feeding Assistance

LANGUAGES

English, Arabic, Spanish, Chaldean (Fluent)

Timeline

Pharmacy Technician

Walmart
07.2025 - Current

Customer Service Associate

Walmart
01.2023 - 07.2025

Health Patient Care Provider

Kare Go Home Agency
02.2022 - 10.2023

Under Grad - Clinical & Diagnostic Health Science Pre-PA

Oakland University

Diploma -

Eisenhower High School