Marcella Zwolinski
Romeoville,IL
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Medical Assistant
Rogers Medical Ltd.
08.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered phone calls and messages
Medical Receptionist
Dr. Diane Ozog and associates
10.2022 - 08.2023
- Strong customer service and communication skills
- Keeping facility clean and sanitized
- Handling customer issues in a professional and efficient way.
- ICD-10
- EMR
- Managed multi-line phone system and pleasantly greeted patients
- Organized paperwork such as charts and reports for office and patient needs
- Performed various administrative tasks by filing, copying and faxing documents
Accountant
Joe Rizza Ford and Lincoln
04.2021 - 09.2021
- Strong customer service and communication skills
- Accounting organizational skills and attention to detail
- Technology expertise when handling finances.
Cheer Instructor
Xperience Chicago
05.2020 - 08.2020
- Creating unique routines and elements that would make my teams standout next to their competitors
- Important for me to constantly keep in mind the rules for each level I was working with, giving them the proper amount of difficulty to guarantee them a successful year.
Swim Instructor
Goldfish Swim School
08.2019 - 06.2020
- Enthusiastic and positive attitude toward swimming
- Ability to inspire confidence and motivate swimmers
- Understanding of how to differentiate in a teaching session
- CPR certification
Lifeguard
Village Of Romeoville
08.2017 - 09.2018
- Ability to create a safe and comfortable swimming environment, including maintaining pool chemical balance and monitoring for unsafe pool activities
- Communication of safety rules and regulations to employees and swimmers.
Education
Master of Science - Biology/Pre-med
Lewis University
Romeoville, IL05.2024
Some College (No Degree) -
Saint Xavier University
Chicago, ILHigh School Diploma -
Romeoville High School
Romeoville, IL05.2020
Skills
- Polish
- Medical scheduling
- Front desk
- Microsoft Office
- Communication skills
- Computer skills
- Leadership
- Medical records
- Time management
- Organizational skills
- Office experience
- Conflict management
- Customer service
- Customer retention
Accomplishments
Awarded the Biology Transitions Grant as a distinguished Biology Transition Program Scholar, showcasing academic excellence and dedication to the field. Pioneered the establishment of a thriving Bee Apiary on campus, demonstrating leadership and a commitment to environmental sustainability. Managed all aspects of the Apiary project, fostering a hands-on learning environment for peers and contributing significantly to campus biodiversity. Additionally, served as a delegate at the AAAS STEM Conference, engaging in collaborative discussions with peers, industry professionals, and leading researchers. Effectively communicated experiences from the Biology Transition Program during a dedicated session, further enhancing networking opportunities and knowledge in cutting-edge STEM advancements.
Certification
CPR Certification
Languages
Polish
Professional Working
Timeline
Medical Receptionist/Medical Assistant
Rogers Medical Ltd.
08.2023 - Current
Medical Receptionist
Dr. Diane Ozog and associates
10.2022 - 08.2023
Accountant
Joe Rizza Ford and Lincoln
04.2021 - 09.2021
Cheer Instructor
Xperience Chicago
05.2020 - 08.2020
Swim Instructor
Goldfish Swim School
08.2019 - 06.2020
Lifeguard
Village Of Romeoville
08.2017 - 09.2018
Master of Science - Biology/Pre-med
Lewis University
Some College (No Degree) -
Saint Xavier University
High School Diploma -
Romeoville High School
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