Marcelle Escalante
Point Pleasant Boro,NJ
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Experienced with medical equipment operation and patient monitoring techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Hackensack Meridian Health Ocean Medical Center
07.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Collected and documented patient information to aid in accurate medical record keeping.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Promoted safe and inclusive healthcare environment, adhering to policies and procedures while advocating for well-being of all patients.
Barista
Starbucks
08.2022 - Current
- Maintained clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
Barista Trainer
Divi Tree
10.2020 - 07.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Increased employee retention by fostering positive, supportive work atmosphere.
- Boosted company reputation by maintaining clean, efficient, and inviting café environment.
- Maintained regular and consistent attendance and punctuality.
Waitress Trainer
Kumo Japanese Cuisine
08.2018 - 11.2021
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Implemented proper food handling procedures for clean and safe dining environment, resulting in no customer complaints.
Education
High School Diploma -
Point Pleasant Borough High School
Point Pleasant, NJ07.2021
Skills
- Bilingual (fluent Spanish)
- Problem solving
- Quickly adapt to new employment guidelines and procedures
- Exceptional customer service
- Positive attitude/motivator!!
- Communication skills
- Stress management
- Emotional intelligence
- Flexibility
- Organization
- Team work
- Emotional support
Certification
- Patient Care Technician Certification (PCT)
- Cardiopulmonary Resuscitation (CPR)
Timeline
Patient Care Technician
Hackensack Meridian Health Ocean Medical Center
07.2024 - Current
Barista
Starbucks
08.2022 - Current
Barista Trainer
Divi Tree
10.2020 - 07.2022
Waitress Trainer
Kumo Japanese Cuisine
08.2018 - 11.2021
- Patient Care Technician Certification (PCT)
- Cardiopulmonary Resuscitation (CPR)
High School Diploma -
Point Pleasant Borough High School
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