Marcelle Sanon
City Of Orange,NJ
Summary
Versatile and dynamic professional with over a decade of administrative, office, retail, receptionist and managerial experience, notably at MM Boutique where I spearheaded the growth from an online platform to a very thriving storefront. Technicality wise being a expert in handling online databases including Microsoft Office, Microsoft word, Excel, Access and more. I excel in strategic planning and customer service, significantly going onto enhancing client satisfaction and operational efficiency for all of my clients and co workers. Hard working detailed oriented mind with the goal of getting the job done.
Overview
27
27
years of professional experience
Work History
Store Owner
MM Boutique
West Orange, NJ
06.2010 - Current
- Established and operated a boutique store, and successfully grew it from online to a store front.
- Developed an online e-commerce platform globally and implemented marketing campaigns, resulting in over 50 thousand customers.
- Ran store daily by providing in-person phone and online customer service support.
- Handled merchandising, shipping, and receiving.
Office Assistant
Premier Adult Day Care Center
City Of Orange, NJ
03.2005 - 11.2009
- Assisted members with daily duties.
- Running activities for 90 to 100 clients creating crafts.
- Running the front office in the absence of the office manager and during breaks.
- Answering phones, faxing, typing, filing, transportation, and dispatching.
- Organize and plan monthly events and the calendar for facilities.
- Translating.
Office Manager
Atlantic Installers Company
East Orange, NJ
08.2002 - 12.2004
- Secretarial duties.
- Scheduling appointments and reviewing clients accounts.
- Typing, filing, and clients records.
- Computer work / Microsoft word, excel, word pad and data entry.
- Trained new associates.
Floor Manager
American Greeting Cards
Livingston, NJ
02.2000 - 10.2002
- Responsible for opening and closing store
- Supervised and trained associates.
- Sales coordinator and customer service.
- Answering phones, dealing with and solving customer complaints.
- Inventory, reordering products, keeping the sales floor clean and organized.
- Making daily deposits to a safe and bank.
Secretary
Prospere Real Estate Inc
Irvington, NJ
08.1998 - 12.1999
- Opening and closing office.
- Maintained clients records.
- Assisting in income tax return preparation.
- Scheduling appointments with home buyers, typing and filing contracts.
Education
Some College (No Degree) - Business Administration
Rutgers University Newark
Newark, NJSome College (No Degree) - Business Administration
Union County Technical And Business School
Cranford, NJSkills
- 10 years of secretarial and administrative experience
- Front office desk experience
- Good verbal communication skills, and advanced phone skills
- Experience in Windows, Microsoft Word, and Excel
- Typing skills 40 to 45 words per minute
- Can speak bilingual French and Creole
- Team player with a reliable, pleasant personality
Languages
French
Professional
Creole
Professional
Timeline
Store Owner
MM Boutique
06.2010 - Current
Office Assistant
Premier Adult Day Care Center
03.2005 - 11.2009
Office Manager
Atlantic Installers Company
08.2002 - 12.2004
Floor Manager
American Greeting Cards
02.2000 - 10.2002
Secretary
Prospere Real Estate Inc
08.1998 - 12.1999
Some College (No Degree) - Business Administration
Rutgers University Newark
Some College (No Degree) - Business Administration
Union County Technical And Business School
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