March Frew
San Francisco,CA
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Consistently recognized for sales performance and excellence in customer service. I'm an organized and dependable worker successful at managing multiple priorities with a positive attitude and am willing to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Zara
07.2023 - 02.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Used in-store system to locate inventory and place special orders for customers
- Prevented loss by vigilantly monitoring potential theft or fraud situations in-store
- Developed rapport with with regular customers, offering personalized service that fostered brand loyalty
Social Media Intern
2Hot4Hoodies
01.2022 - 06.2022
- Designed and created engaging reels to catch attention of potential customers
- Optimized social media content for maximum engagement and reach
- Developed creative and unique campaign visuals, including videos, GIFs and images
- Researched relevant industry trends to develop engaging, topical social media content
Pet Sitter
Family Friends And Neighbors
08.2019 - 07.2022
- Prepared food and water following instructions from pet owners
- Gave animals proper attention to promote secure environment in owner's absence
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks
- Washed, trimmed and brushed animals to maintain good grooming standards
Education
High School Diploma -
Gateway High School
San Francisco, CA06.2022
Skills
- Time Management
- Flexible Schedule
- Professional Demeanor
- Reliable and punctual
- Sales floor organization
- Cash Register Operation
- Merchandising knowledge
- Policy and Procedure Adherence
- Product Recommendations
- Positive Customer Engagement
Timeline
Sales Associate
Zara
07.2023 - 02.2024
Social Media Intern
2Hot4Hoodies
01.2022 - 06.2022
Pet Sitter
Family Friends And Neighbors
08.2019 - 07.2022
High School Diploma -
Gateway High School