Marcellus Wright
Katy,TX
Overview
1
1
Certification
19
19
years of professional experience
Work History
Claims Representative
Travelers Insurance
Houston, Texas
10.2021 - Current
- Manage at least 200 claim files and documentation for timely processing.
- Reviewed policy details to determine coverage eligibility.
- Communicated with clients to gather necessary information for claims.
- Collaborated with underwriting teams to resolve complex claims issues.
- Conducted investigations to assess liability and damages in claims.
- Provided training and support to new team members on claim procedures.
- Utilized claims management software for accurate data entry and tracking.
- Processed a high volume of claims efficiently while maintaining quality standards.
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Maintained detailed records of all communication with customers, claimants, providers, and internal departments.
- Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.
- Investigated facts, confirmed coverage and liability, negotiated settlements, and determined payments for claims.
- Interpreted legal documents such as contracts or court orders when evaluating claims for payment.
- Identified potential fraud indicators during the review process and reported suspicious activity accordingly.
- Coordinated with repair facilities and contractors to obtain repair estimates and ensure quality services.
- Participated in audits and reviews of claims to ensure accuracy and adherence to guidelines.
Driver/loader
FedEx
Katy, USA
12.2020 - 10.2021
- Operated delivery vehicle safely and efficiently across designated routes.
- Loaded and unloaded packages, ensuring proper handling during transportation.
- Maintained accurate records of deliveries and pick-ups for tracking purposes.
- Communicated effectively with dispatch to coordinate delivery schedules.
- Conducted vehicle inspections to ensure safety and compliance with regulations.
- Provided excellent customer service during package drop-offs and interactions.
- Adhered to company policies and procedures related to safety and security standards.
Delivery driver
National HME
Houston, USA
12.2019 - 05.2020
- Delivered medical equipment to patients in a timely manner.
- Inspected delivery vehicles for safety and maintenance issues.
- Communicated with healthcare professionals regarding delivery schedules.
- Completed paperwork and documentation for each delivery accurately.
- Loaded and unloaded medical supplies for efficient transport.
Mechanic
Staff Solutions / Sinor Engine
Deerpark, USA
04.2018 - 08.2019
- Assemble, diagnose and repair Superior Engines
- Performed various repairs and maintenance on hydraulic equipment and small electrical motors.
- Collaborated with team members to improve workflow efficiency.
- Maintained a clean and organized work environment for safety compliance.
- Assisted in training new mechanics on standard operating procedures.
- Documented repairs and maintenance activities for record-keeping purposes.
Millwright/Mechanic
Summit Staffing / GE Oil & Gas
Houston, USA
06.2015 - 03.2017
- Diagnose and repair gas compression engines such as Cooper, Superiors, and LS8.
- Operated precision tools for assembly and disassembly of machinery components.
- Performed various repairs and maintenance on hydraulic equipment and small electrical motors to minimize downtime and maintain operational efficiency.
- Collaborated with teams to troubleshoot mechanical failures and devise solutions.
- Conducted routine inspections to ensure equipment functionality and safety.
Materials Manager/Logistics
Lockwood Manufacturing
Houston, USA
02.2015 - 06.2015
- Developed efficient shipping and receiving procedures to optimize logistics operations.
- Hired, trained, and cultivated team members to enhance departmental performance.
- Created work schedules to ensure adequate coverage and operational efficiency.
- Conducted bi-weekly safety meetings to promote workplace safety initiatives.
- Performed job performance reviews to assess employee contributions and growth opportunities.
- Managed asset and supply control to minimize waste and reduce costs.
- Directed department staff activities to align with organizational goals.
- Maintained inventory stock levels to ensure availability and prevent shortages.
Industrial Millwright
Summit Staffing / GE Oil & Gas
Houston, USA
10.2014 - 02.2015
- Executed installation of parts and performed engine repair on Cooper Bessmer Superior and LS8 reciprocating engines.
- Collaborated with engineering teams to enhance equipment performance.
- Diagnosed mechanical issues using advanced troubleshooting techniques.
- Operated hand tools and machinery safely in compliance with regulations.
Logistics/Warehouse Manager
B&G Manufacturing
Houston, USA
07.2014 - 10.2014
- Trained and developed up to 10 personnel across supply chain and shipping operations.
- Scheduled incoming and outgoing shipments to ensure timely delivery.
- Maintained safety standards throughout facility to promote a secure work environment.
- Managed asset and supply control to optimize inventory levels.
- Conducted inspections of materials to guarantee quality compliance.
- Performed maintenance and repair on equipment to minimize downtime.
- Oversaw fleet maintenance to ensure operational readiness.
- Managed facility upkeep and production processes for efficiency.
Inventory Manager/ Senior Warehouseman
Tyco Thermal Controls LLC
Houston, USA
07.2007 - 07.2013
- Managed 7 to 16 employees to ensure efficient warehouse operations.
- Conducted weekly and monthly cycle counts to maintain accurate inventory levels.
- Oversaw stock management and organization of bin locations in warehouse.
- Created NAFTA and COO documents for international shipments.
- Generated BOLs for outgoing shipments, ensuring compliance with regulations.
- Trained new hires on warehouse procedures and safety protocols.
- Led safety meetings to promote workplace safety and compliance.
- Served on Tyco safety committee to enhance organizational safety standards.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ10-2025
Associate Degree - Business Marketing
Alvin Community College
Alvin, TexasUniversity of Akron
Akron, OhioSkills
- SAP (Emphasis on shipping, receiving and inventory management)
- Microsoft Word
- Microsoft Excel
- Power Point
Certification
- Forklift – Regular, Reach, Standup and Lull
- Overhead Crane
- Automotive, Brakes and Suspension
Timeline
Claims Representative
Travelers Insurance
10.2021 - Current
Driver/loader
FedEx
12.2020 - 10.2021
Delivery driver
National HME
12.2019 - 05.2020
Mechanic
Staff Solutions / Sinor Engine
04.2018 - 08.2019
Millwright/Mechanic
Summit Staffing / GE Oil & Gas
06.2015 - 03.2017
Materials Manager/Logistics
Lockwood Manufacturing
02.2015 - 06.2015
Industrial Millwright
Summit Staffing / GE Oil & Gas
10.2014 - 02.2015
Logistics/Warehouse Manager
B&G Manufacturing
07.2014 - 10.2014
Inventory Manager/ Senior Warehouseman
Tyco Thermal Controls LLC
07.2007 - 07.2013
Bachelor of Science - Business Administration And Management
University of Phoenix
Associate Degree - Business Marketing
Alvin Community College
University of Akron