Marcelo Fiornovelli

Customer-oriented experience management with focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and different projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strategic Manager with experience leading and overseeing employees of different backgrounds and operational business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives.

• Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
• Collaborated with team of six in the development of standard operation procedures manual .
• Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.