Summary
Overview
Work History
Education
Skills
Timeline
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Marcena Britton

North Charleston,South Carolina

Summary

Driven and Hardworking graduate eager to contribute to a dynamic legal practice. Dedicated to maintaining professional standards and ethical work habits to produce quality case content. Excellent technical and organizational skills to excel under deadline and workload pressures.

Overview

2
2
years of professional experience

Work History

Receptionist

Country Inn And Suites By Radisson
12.2022 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.

Team Leader

Chic-Fil-A
08.2021 - 12.2023
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Bachelor of Science - Criminal Justice

Charleston Southern University
Charleston, SC
12.2023

Skills

  • Document Management
  • Technical Support
  • Research and Data Analysis
  • Computer Proficiency
  • Problem Solving
  • Cross-Functional Communication
  • Multitasking
  • Criminal Law

Timeline

Receptionist

Country Inn And Suites By Radisson
12.2022 - 12.2023

Team Leader

Chic-Fil-A
08.2021 - 12.2023

Bachelor of Science - Criminal Justice

Charleston Southern University

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Marcena Britton