MARCHELLOUS MARTIN
Houston,TX
Summary
Route Supervisor with 9+ years of diverse experience in logistics and team management, demonstrating exceptional leadership, performance evaluation, and conflict resolution skills. Proven track record in enhancing customer service and implementing innovative marketing strategies to drive revenue growth. Eager to leverage expertise in inventory management and team training to lead future initiatives and contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Merchandiser
Pepsi
Houston, USA
08.2020 - Current
- Leading Pepsi's product placement initiatives
- Achieving a 20% uplift in product turnover
- Utilizing advanced merchandising tools and software
- Addressing out-of-stock situations promptly, ensuring continuous availability
- Contributing to a 10% growth in quarterly revenue
Loader and Unloader
Cintas
Houston, Tx
04.2019 - 08.2020
- Loaded and unloaded delivery trucks efficiently and safely.
- Operated material handling equipment to move goods within the warehouse.
- Inspected products for quality and compliance with company standards.
Messenger
GardaWorld
Indianapolis, USA
09.2018 - 04.2019
- Secured and transported high-value items for premier financial institutions and businesses
- Implemented strict security protocols
- Maintained flawless driving record
- Effectively managed risk during transport operations
- Contributed to business continuity through reliable service
Team Sports Lead
Dicks Sporting Goods
Castleton, USA
07.2016 - 09.2018
- Oversaw multiple sections within the department, maintaining inventory and customer satisfaction
- Assisted in creating marketing strategies, driving customer traffic and increasing revenue
- Handled end-of-day financial procedures, ensuring accuracy and preparedness for deposits
- Maintained department organization and cleanliness, contributing to a positive customer experience
Assistant Manager
IHOP
Indianapolis, USA
03.2016 - 07.2016
- Managed a high-performing team of five, promoting excellent customer service
- Resolved customer issues effectively, maintaining brand reputation
- Communicated company changes in collaboration with management
- Devised work schedules to maximize operational efficiency
- Carried out performance reviews to boost team performance
Assistant Manager
Popeye's Louisiana Chicken
Indianapolis, USA
03.2015 - 03.2016
- Oversaw HR tasks, ensuring smooth onboarding of new employees
- Maintained food safety, regularly monitoring temperature and quality
- Processed EOD paperwork, ensuring accuracy
- Prepared deposits, ensuring financial integrity
Education
Texas Southern University
Houston, TexasSkills
- Marketing Management
- Customer Service Leadership
- Management
- Inventory Management
- Customer Satisfaction
- Marketing Strategies
- Cash Handling
- Deposits
- Team Management
- Conflict Resolution
- Communication
- Performance Evaluation
- Human Resources
- Training
- Food Safety
- Quality Control
- Revenue Increase
- Financial Procedures
- Business Continuity
- Customer Experience
- Driving
Timeline
Merchandiser
Pepsi
08.2020 - Current
Loader and Unloader
Cintas
04.2019 - 08.2020
Messenger
GardaWorld
09.2018 - 04.2019
Team Sports Lead
Dicks Sporting Goods
07.2016 - 09.2018
Assistant Manager
IHOP
03.2016 - 07.2016
Assistant Manager
Popeye's Louisiana Chicken
03.2015 - 03.2016
Texas Southern University