Marchon Cole
Killeen,TX
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Associate
Finish Line
Killeen, TX
07.2024 - Current
- Assisted customers with selecting items and answering questions about products.
- Helped customers locate items within the store using the inventory system.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Landscaper
Derrian Howard
Tx, Killeen
06.2023 - 03.2024
- Transported plants, turf and other materials to designated areas for installation.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Ensured proper disposal of all waste generated from job sites.
- Cut grass in even lengths with power mowers or hand shears.
- Operated landscaping equipment to maintain grounds and remove trees.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
Manufacturer
East Penn Manufacturing Co
Killeen, TX
11.2022 - 05.2023
- Provided guidance on complex tasks or projects as needed by other team members.
- Met or exceeded target for on-time customer shipments.
- Set up and operated production machinery according to specific standards and protocols of company.
- Used hand trucks and forklifts to unload, load and transport items.
- Inspected finished goods prior to shipment and ensured they met quality standards.
- Collaborated with engineering staff to develop improved methods for producing products more efficiently.
Education
High School Diploma -
Killeen High School
Killeen, TX05-2022
Skills
- Management Support
- Program Support
- Workplace Safety
- Preparing reports
- Data Entry
- Time Management
- Research abilities
- Production Support
- Strategy Development
- Customer Service
- Sales expertise
- Relationship Building
- Flexible Schedule
- Attention to Detail
- Product Inspection
- Computer Skills
- Industry Trends
- Project Reporting
- Customer interaction
- Record and File Management
Languages
English
Professional
Timeline
Associate
Finish Line
07.2024 - Current
Landscaper
Derrian Howard
06.2023 - 03.2024
Manufacturer
East Penn Manufacturing Co
11.2022 - 05.2023
High School Diploma -
Killeen High School
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