Marci Kauffman, MSW
Bend,OR
Summary
Healthcare social worker and case manager providing hospice, geriatric, and behavioral health support for high-risk patients across acute and community settings. Complete psychosocial assessments, coordinate interdisciplinary care, and document outcomes in compliance with regulations. Facilitate advance directives and DNR processes and connect patients and families to timely resources.
Overview
17
17
years of professional experience
Work History
Social Work Case Manager
Seasons Hospice
Tulsa
06.2024 - 06.2026
- Managed hospice caseload of 40 to 55 patients while completing psychosocial assessments and supporting individualized care plans.
- Conducted psychosocial assessments for hospice patients and families at Seasons Hospice.
- Helped patients and families with advance care planning tasks, including advance directives, DNR documentation, guardianship coordination, FMLA paperwork, and funeral planning.
- Coordinated care plans with an interdisciplinary hospice team and medical staff.
- Worked with physicians, nurses, chaplains, and interdisciplinary team members, presented patient cases during weekly IDT meetings, and maintained compliant documentation.
Hospice Social Worker
Live Well Hospice, LLC
Tulsa
11.2022 - 05.2024
- Conducted comprehensive psychosocial assessments and developed individualized care plans for hospice patients and families.
- Coordinated counseling services, community resources, and advance care planning to enhance continuity of care for hospice patients.
- Participated in IDT meetings and provided on-call support, ensuring compliance with documentation and reporting standards.
Social Worker
Interim HealthCare and Hospice
Tulsa, OK
08.2022 - 11.2022
- Assessed psychosocial needs and identified care barriers to support patients and families in end-of-life care.
- Connected patients and caregivers with resources and services to enhance support and education.
- Prepared patient updates and presented findings during IDG meetings, collaborating with interdisciplinary care teams to inform care strategies.
Social Work Case Manager
Berkley Home Health & Hospice
Aurora
11.2021 - 07.2022
- Delivered counseling, emotional support, and bereavement services while connecting families to essential community resources.
- Collaborated with healthcare professionals to ensure seamless continuity of care and enhance support for patients and families.
- Guided patients and families through complex end-of-life decisions and care planning to ensure informed choices.
Hospice Social Worker - MSW
MISSION HOME HEALTH CARE & HOSPICE
Centennial
01.2021 - 06.2021
- Collaborated with interdisciplinary teams to design tailored support strategies and care plans, addressing unique patient challenges.
- Coordinated resources and counseling support, facilitating effective transition planning for patients and caregivers.
- Conducted psychosocial assessments to pinpoint patient and family needs, enhancing care outcomes.
Kroger Clicklist Lead
City Market Kroger
Highlands Ranch
09.2017 - 10.2019
- Supervised and trained Clicklist team members to uphold operational efficiency and service quality.
- Achieved high performance standards in order quality and service delivery, contributing to overall productivity.
- Managed online order fulfillment operations, ensuring accuracy and enhancing customer satisfaction.
Co-owner
Home Helpers of Central Iowa
Urbandale, IA
01.2015 - 03.2016
- Supported daily home healthcare operations for clients across the community.
- Assisted with caregiver recruitment, onboarding, supervision, and staff development.
- Helped create and revise policies and procedures supporting quality care and regulatory compliance.
- Coordinated caregiver schedules, shifts, and client coverage needs.
- Managed compliance records, certifications, and employee documentation.
Crisis Team Worker
BROADLAWSNS MEDICAL CENTER
Des Moines
01.2012 - 12.2015
- Delivered crisis intervention services for patients experiencing acute and chronic psychiatric conditions.
- Coordinated treatment recommendations and referrals through collaboration with psychiatrists and medical providers to enhance patient care.
- Provided consultation and care coordination support by leveraging extensive knowledge of community resources to connect patients with appropriate services.
School based Therapist
CHILD GUIDANCE CENTER
Des Moines
01.2009 - 01.2012
- Developed treatment plans and collaborated with school support teams to achieve care plan goals.
- Assessed children, parents, and families to pinpoint behavioral health and psychosocial needs.
- Coordinated referrals and follow-up services to enhance access to community and behavioral health resources.
Education
Masters - Social Work
University of Denver
Denver, COBachelor of Science - Human Services
Metropolitan State College
Denver, COSkills
- Case management and care coordination
- Psychosocial assessment
- Interdisciplinary collaboration
- Advance care planning
- Hospice and palliative care
- End-of-life planning
- Transitional care management
- Medicare compliance
- Behavioral health support
- Geriatric care management
- Community resource navigation
- Caregiver assistance
- Patient advocacy
- EMR/EHR documentation
Additional Information
- Authorized to work in the US for any employer
- Certificate of Gerontology - University of Denver
Timeline
Social Work Case Manager
Seasons Hospice
06.2024 - 06.2026
Hospice Social Worker
Live Well Hospice, LLC
11.2022 - 05.2024
Social Worker
Interim HealthCare and Hospice
08.2022 - 11.2022
Social Work Case Manager
Berkley Home Health & Hospice
11.2021 - 07.2022
Hospice Social Worker - MSW
MISSION HOME HEALTH CARE & HOSPICE
01.2021 - 06.2021
Kroger Clicklist Lead
City Market Kroger
09.2017 - 10.2019
Co-owner
Home Helpers of Central Iowa
01.2015 - 03.2016
Crisis Team Worker
BROADLAWSNS MEDICAL CENTER
01.2012 - 12.2015
School based Therapist
CHILD GUIDANCE CENTER
01.2009 - 01.2012
Masters - Social Work
University of Denver
Bachelor of Science - Human Services
Metropolitan State College