Marcia Burnett
Gallup,NM
Summary
Dynamic hospitality professional with a proven track record at Cracker Barrel, excelling in customer service and team collaboration. Adept at multitasking and effective time management, I consistently enhance guest experiences while maintaining high cleanliness standards. Recognized for optimizing seating arrangements and fostering a welcoming atmosphere, driving repeat business.
Overview
1
1
year of professional experience
Work History
Host
Fratellis
Gallup, NM
03.2026 - Current
- Greeted and seated customers promptly, ensuring a welcoming atmosphere.
- Managed reservation systems, optimizing seating arrangements for efficiency.
- Assisted wait staff by relaying customer requests and special needs.
- Maintained cleanliness of dining area to enhance guest experience.
Server
Cracker Barrel
Gallup, NM
09.2025 - 04.2026
- Managed multiple tables simultaneously, prioritizing tasks in a fast-paced environment.
- Engaged with guests to create a welcoming atmosphere and promote repeat business.
- Maintained cleanliness and organization of dining area, adhering to health standards.
Education
Associate of Science - Applied Science
UNM
Gallup, NMSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Affiliations
President of local youth volunteer organization Gallup LEO’s Club
Timeline
Host
Fratellis
03.2026 - Current
Server
Cracker Barrel
09.2025 - 04.2026
Associate of Science - Applied Science
UNM